My salesperson was Elizabeth W. and I couldn't be more pleased with how everything was handled. Plus when I purchased my car, I got a friends and family deal. Met with Jordan who was incredibly knowledgeable, passionate and overall fun. Would highly recommend. Thanks so much for stepping up when I needed your help the most. Mercedes-Benz Cars. This is the location where I bought my vehicle and also get it maintained. Having owned an MB three times previously, I had resigned myself to enduring the terrible customer service provided by the dealerships selling and servicing my cars. Brought in my 2022 Sprinter RV with a warning light on Tom got it right in, scanned the issue, fixed and cleared the code before I finished my coffee in the very comfortable customer area. dialog@mercedes-benz.com You'll really should train your staff to acknowledge customers as they enter the showroom. We hadn't heard back from our original salesperson there for 2 weeks and would not have ended up purchasing a vehicle if it wasn't for Syed. I would definitely recommend hom to a family or friend. Mercedes Wheels & Rims Paint; RAL Color Chart; Contact us; Legal notices; Top of WebAction from all the wheels. Our salesman was excellent and the entire process was pain free. Actual vehicle price and availability should be confirmed with Dealer. After that the valet key did not work, then the service manager told me it didn't come that way, LIE! Keep it like that!! Hope was very helpful, very professional. I would would be very careful about shopping here. Crystal identified a potential problem with my tires and offered a great solution with follow-up. Thank you again . Visited the dealership on 12/26/22 to address a nail in my rear driver side tire, but was given the runaround by a service consultant. They have helped us with our past 2 cars and will help us with our next 4. makes me wish I could afford a Mercedes. And its all from Mersedes officials dealer what is part of Autonation, after 120 points inspection, certified preowned, no worry purchase and blablabla. Do Not Sell or Share My Personal Information. Court of Registry: Stuttgart, Commercial Register No. The car is covered under the MB Certified Pre-Owned warranty. Logos fall into three classifications (which can be combined). My service manager, Rick, did a great job of explaining the services that I needed for my lease vehicle and insuring that I received the best value for my money. With MANUFAKTUR, every detail is handcrafted to your exact specifications. Friendly and helpful. Another Brittany was honest, knowledgeable & respectful. I really wanted to buy it from Mercedes North in Sanford and wish I just built one and waited. Truly made every step of the way very easy and he had our best interest in mind at all times. Micheal was super fun, financials can be stressful but he made the process a breeze. Took a little longer than told, but received car in perfect condition!! Very helpful and interested in my needs. Mercedes-Benz CMYK color code for light grey can be found below. 10. Great job. The loaner vehicle was fine and when I returned it about four hours later, Jennifer informed me that our car would still be in service for another hour. Whether you are buying a brand new luxury vehicle or a preowned vehicle, youll get treated like a VIP. Found exactly what we were looking for and couldn't be happier. Great service and very clean windows when done ! Went the extra mile. This dealership from the front of the house to the back is top notch. Not understanding why anyone cant just pull up my warranty terms, but I digress. Everything was as promised and on time. The sale man explained to us everything we?re need to know. He cares, he worked for me, and did all he could to get me in and out as fast as possible and man was it fast!!! I would highly recommend anyone interested in luxury car, to start with Mercedes Benz or North Orlando. I was in for an airbag recall and the work was finished almost before I had time to finish my coffee. Excellent work quality. Grease on both sides that had to be shampooed. After my deal Carlton delivered my new Mercedes to my home.. The entire experience was very pleasant and I have only been able to say that one other time about buying a car. Very wonderful experience. Everyone in the different departments here is professional, easy to deal with and helpful. Jennifer is great about finding and resolving issues quickly. The salesman that worked with us was very pleasant to deal with. The exact model, year, ext and int color and mileage requirement showed up as a trade that he was just processing! Went above and beyond. Big thank you to Walter the GM Big thank you to the finance master John And a big thank you to Rob and Tod the sales managers who worked the deal behind the scenes!!!! They then told me I couldnt get a loaner car because I didnt purchase my car from there. There is always coffee, hot chocolate and snacks available. Mr Faid and Mr Genovese were very friendly and made us feel at home. My salesman Ryan was very knowledgeable, congenial and helpful. Mercedes-Benz color palette as CMYK can be found below. Informed throughout the service. I called them to schedule a time, a week in advance, and the agent on the phone checked and confirmed they have the piece they will have to install for the recall, and promised it would take 1 hour to be done. Very nice . The silver Mercedes three-pointed star is as notable a picture as the yellow M of Mcdonalds and stays one of the worlds most detailed images right up til the present time. Good job!! Joy Farenden. This was my first purchase from North Orlando as I live 700 miles away. Highly recommend. No, were sorry but games. He helped to facilitate the financing and get me in and out on my schedule. After 20 minutes I started writing my review on Yelp. Took my car in after I hit a curb, and they were professional, friendly and helpful! We are telling everybody, that it is the best place to get a car! My sales person was Ivan and he was just GREAT! Ajay, Fadi, Melinda, & Mike at Mercedes-Benz of North Orlando provided me with stellar customer service during my new car purchase. My vehicle was so clean when it was returned, I hardly recognized it. Well, now is your chance to check out some of the most popular colors The brand was founded by Karl Benz and Gottlieb Daimler. Never a pause in their outstanding service. The loosening of any such part renders the vehicle potentially catastrophically dangerous and is a design flaw that would be subject to a recall or a technical bulletin. He took the time to respond to multiple e-mails and made the sale of my vehicle seamless. I did not mind the delay that much since the waiting facilities are very nice - almost luxurious. Kumar did an excellent job. From about 30 mi. Mercedes me is the ultimate resource, putting control of your vehicle in the palm of your hand. I have purchased cars from Syed before and as always it was a great experience. I wrote to Mercedes and asked them if the Passenger Side could be replaced at the same time, and was told their was not a recall yet. . Excellent, professional and friendly service. I'm so glad we have a first rate dealership in our back yard! So I gave him a try. After reaching out to two other dealerships I got to talk to Syed Asif Shariff from the Sanford dealership and had the best car purchase experience. I always deal with Carlton and he makes sure that I am totally satisfied. While I believe that to be true for the base color, I feel quite the opposite about its variations such as charcoal grey or metallic silver. They did not charge me anything for all that they did. Had a great experience at Mercedes of North Orlando on New Year?s Day. All rights reserved. The work was very detailed and the car felt like new. I liked that. The customer service representative was efficient, pleasant and able to answer all questions. The car took longer that it supposed to, didn?t give a loaner, had a get Uber and pay for it and didn?t like customer service. Mercedes-Benz GLE Colors Exterior Colors Black Polar White Obsidian Black Metallic Iridium Silver Metallic Mojave Silver Metallic Selenite Grey Metallic Everyone was very polite and service oriented. Absolutely awesome, was shocked at the entire experience. It was great working with JR and the staff to get the Sprinter Van to fit my needs. No additional production time is required. Repair account manager Tom Welch is very professional and courteous. Answer a few quick questions and your selected dealer will find the perfect match for you. The sharp, gleaming symbolism looks dazzling to the eyes. They are truly concerned for my safety. Color Codes of Mercedes-Benz in HEX, RGB, CMYK and Pantone. Would buy my next car from them. 1900 to 1979. And I found the *one*. He made sure that every step of the way we were informed. as logos will generally have a smaller file size than their rasterized JPG, PNG, or GIF equivalent. Michael saved this review and my experience and took a disappointment and turned it into a better review The other stuff was flat out embarrassing and shameful to send something out like that!! No fluff, no pressure! had many problems with the inexperience service team - had to talk to Brian the service manager to get results. Brushed metal in conjunction with Silver represent high-tech and convey superiority, strength, and innovative force. I only hope that he miss read our Sprinters maintenance history. MSRP for a base model prior to customer build also excludes charges for optional equipment, products, packages, and accessories. I'll refer all my friends & acquaintances to your shop as a result. Mercedes-Benz CMYK color codes are (3, 2, 5, 0) for light grey, (15, 6, 8, 0) for grey, and (69, 51, 42, 72) for dark grey. Read Operators Manual before towing. I was treated like celeb. WebMercedes-Benz SUVs Experience the best of all worlds with the agility, versatility and luxury of a Mercedes-Benz SUV. Basicly giving me an excuse to make it look like they don't have any vehicles for sale. My Service rep Tom was very courteous knowledgeable and kept me apprised about the repair work. When the car was ready, they have an easy electronic payment system so you do not have to pay in person or over the phone and they dropped the car back at my house which is over an hour away! I bought my Mercedes on my lunch break! Bought a used car from online autonation post found by Ryan to match all specifications. Ok cool then I get a call about how although my car has 25k miles since its 6 years old I needed the 60 k maintenance because thats how its done! Kudos to them and the MB North Orlando (Sanford) dealership. Also friendly. I work with Mr. Ryan to buy my GLE 450 2021 actually more than 8 cars till today through few years,,, he was the best experience and knowledge, he know everything about Mercedes-benz, Same time Mr. Robert and Mr Adam the finance manager ,,,, I want to say thank you for them and recommend to any one looking for Mercedes. Should be the employee of the month. Excellent customer service. What kind of highlighting can be used in bilingual texts. Cortney from the service desk was very courteous and helping. Mercedes-Benz Pantone (PMS) color code for dark grey can be found below. We were very pleased with all aspects of purchasing our car. If you want an enjoyable and stress free car buying experience go to Mercedes of Sanford. Our salesman Fadi was great so was financing director Mike. Thank you for your time. every aspect of the process was handled expertly and as the buyer I was treated with great respect and made to feel that I was extremely important. Fantastic experience. I called service to check on the status of the repair starting about 1 pm.I repeated the call 4 times until about 3 pm when the operator was able to get a message out. Left a message that evening on the dealership's service line. Thx. Highly recommend this dealership and You must ask for Chris. As always, they did an excellent job. Josh was great, our experience was pleasant. Went home & contacted John, Sr sales associate at your dealership & brought the GLA I wanted the very next day, which I bought on the spot! Thanks!! Therefore, the design of logos and their incorporation into a visual identity system is one Most excellent. Which at that point I went to go see my service advisor ever said riser I'm coming to find out though he was gone for the day. I was fine with the amount of time and they provided a shuttle service which is convenient. Great experience with the team at Mercedes-Benz of North Orlando. Second attempt as we wasted a trip last week due to your scheduling systems malfunction. Called the dealer and confirmed it all fixed and good to go. Then a few hours later I received a text message saying that my vehicle won't be ready till tomorrow. Upon arrival to picking up my car, pleasant atmosphere and service. Thank you. Everyone was very professional, and a got a great deal on my extended warranty. If you come to this dealership, you won't go wrong if you request Briana. My associate Robert was courteous knowledgeable and professional. So I am now lost as to why we had to wait and meet with him if he had all the information needed to service the car? It passes on the genuine embodiment of the brand character of Mercedes, and the refined look shows the organizations desire for a splendid and prosperous time ahead. Petrol, Deep Red, and Light Grey, as well as gradients thereof, harmoniously round off the, [Daimler] Charts, Pictograms and Infographics, [Daimler] User Interface and User Experience, according to Corporate Design Guideline A 33.1. My only dissappointment was being told that it would take 3 hours, only to call 5 hours later and be told, yes, the service would take 3 hours once it got into the shop, but that it took a long time to get into the shop to start with. Se tardaron demasiado creo que estoy acostumbrado al servicio de Merceces en Millenia en Orlando. 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