fake internet outage letter

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We have Disabled most of the accessible features of your account. When an IT outage strikes, having a well-defined plan in place for system outages drives operational efficiency, improves recovery time, reduces cost, and alleviates panic. Working from home is unusual for most people, so it calls for unusual circumstances and backups. They are meant to avoid detection by spam filtering measures. Avoid mistakes like relying too heavily on email, neglecting end-user experience, or having inconsistent messaging formats. Mapping out a strategy doesnt have to be difficult or complicated. You can also report fraud to the Federal Trade Commission. Shop Support My Verizon, Bill Summary You can even provide helpful WebWatch out for spelling errors. Utility workers repair power lines damaged by Hurricane Zeta on Cecil St. in New Orleans, La. Apologies for the inconvenience has become an over-used phrase that means nothing. Granted, if it happens every Friday, people are going to raise suspicion. If you receive any suspicious communications from someone who says they are Verizon, we want to know about it. You can go to your circuit breaker and flip the breaker that supplies power to your modem. It provides internet, television, phone and home security services to residential, business, governmental and wholesale customers. If you need to not be at work, then use these resources. There are a couple of things going on here. With these free email template blog, you can save time and focus on the message that you want to convey. AT&T has near-national wireless coverage. WebIdentifying Fraudulent Email The following approach is often used in a phishing email. North Coast Journal Theres a whole other tactic that you can take. por | abr 30, 2022 | how long do hard drives last | | abr 30, 2022 | how long do hard drives last | Use message targeting and scheduling to ensure your communications reach the right audiences. Either way, it clarifies your options, and you can make informed decisions from there. To help prevent this from happening again just confirm your identity and location. If you frequently need time off that your company doesnt allow, then it might be time to look for an alternative form of employment. You can use them in your current email correspondence or for future reference. It's worth double checking that you're not just seeing an issue with a single website or service. WebWe often hire contractors for our energy-efficiency programs, but they will never ask you to leave your business for any reason. The outage report is actually distilled from whats called the problem action report (PAR). Include: A brief, non-technical explanation of the proposed IT event/outage/upgrade including the services involved. Establish clear thresholds for incident severity, with measurable metrics. If you can't connect to the internet and theres not an outage, a system reset may get you going again. If the modem doesnt have any power, then any device depending on it for an internet connection will be offline. How to write an outage notification (examples and templates), Best practices for handling incident communications, How to prepare in advance for outages planned and unplanned, Define Your Communication Channels and Messages, Send Outage Notifications Early, Regularly and Concisely. While they can be a source of frustration and disruption, incidents are also a useful learning opportunity for IT teams. Introduce staff surveys to invite feedback from your response team, end-users, and stakeholders across the business. ETA: My mobile hotspot didn't work nor did my bf and I have no family besides my kids and bf to be able to use someone elses internet. Again, modems often come with a built-in router, but the point is that the modem is what is actually in control of your internet. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home. Detroit-based DTE Energy said Monday afternoon that service had been returned to more than 95% of its more than 600,000 customers who lost power during Wednesdays ice storm. A widespread internet outage caused several major websites to shut down Thursday afternoon, including Amazon, Delta, Capital One and Costco. Know what constitutes an incident and what doesnt. Webfake internet outage letter Facebook and its Instagram and WhatsApp platforms were hit by a massive outage on Monday, impacting potentially tens of millions of people as users flocked to other networks to sound off. Thanks for choosing Verizon Wireless. Alert templates get immediate employee attention for unplanned outages, cyber-attacks or any other type of urgent IT message. If you unplug your modem, your whole network goes down, and anybody trying to keep an eye on your network wont be able to tell why. More than 2.5 million employees in 75 + countries are benefiting from better internal communications. The modem is the device that connects with the whole internet. If you hate your job enough to flip a breaker and lose power to your home just to avoid it, then job hunting is something to seriously consider. The question is How can I fake an internet outage? I work from home, and Im not sure if my employer can see when I unplug the internet cable. If For example: a service is down or unavailable that halts business operations and no procedural workaround exists would be considered critical severity to the business. Dont give them your account or personal info. For more information, contact the IT Service Desk by emailing [EMAIL ADDRESS] or phoning [NUMBER]. The bottom line is that if you want to plug multiple computers into one router, you need a switch to do that, and its why most modems have a switch built in (making it a multi-function device). Every company manages sick days a little bit differently, so you want to have a strong understanding of the rules before you take time off. We are working on getting it back up, but it might take a few hours. If your WiFi router needed a simple unplug and re-plug treatment, then great! Michigan Teacher Allegedly Wrote Fake Bomb Threat, Put It In Classroom. A switch is basically a splitter for internet connections, but because of how internet communication works, the switch is actually a bit more complicated in design and function. WebReport your outage by phone 24 hours a day/7 days a week. This. That will prevent any unwanted reprimands or disciplinary action. It is the second largest cable operator in the U.S. serving over 26 million customers in 41 states. Thank you for understanding. T-Mobile's Lifeline discount service for low-income househols are getting an extra 5G of data per month free for the next 2 months. Especially if you mix some of this in with your occasional internet problems, it really breaks up any patterns of behavior. Once you click on a link from this website, you have agreed to the terms and conditions of our partner program and will be directed to a third-party site that may or may not display advertisements. Press question mark to learn the rest of the keyboard shortcuts. You can then say that you have a power outage rather than an internet outage. It's a long-winded version of sorry, which provides no help to anyone during, or after, an outage. We currently do not have a process to write out a letter to you regarding an interruption. The second thing you need to know is the catch to all of this. Sent:Tuesday, May 2, 2017 9:12 AM After every IT outage, conduct an incident post-mortem. In addition to local and long-distance telephone service, Frontier offers broadband Internet, digital television, and technical support to residential and business customers. the Journal's 2023 Pet Photo Contest, 2023 Verizon Wireless, One Verizon Way, Mail Code: 180WVB, Basking Ridge, NJ 07920, -----------------------------------------------------, Respond to the text message or email in any way, Provide any data to any websites mentioned. There are also sites like down detector. The easiest way to fake an internet outage is to unplug your modem so that it has no power. Other companies differentiate between sick days and other forms of time off, and they may require a doctors note. Hi, @ jfriedman29! You can also report fraud to the Federal Trade Commission. If your company is local and you may run the risk of a coworker or your boss seeing you in public, stay home. All of them are free for use and cover a variety of purposes from general introductions to announcing a new product launch. Report suspicious phone calls or text messages, learn how to change or reset your passcode, review other security options for your account, Protect yourself from phishing and fake websites. UPDATE: My internet provider wrote me a short letter stating the date and time of the outage with my name and address on it and it was accepted for soft cancellation. The good news is that its easier if youre prepared. WebCuriously, the log on the router contains a WAN DHCP assignment coinciding with every outage, which, to me, confirms that Spectrum crapped the bed and re-establishes the connection. This work will be rescheduled in the event of inclement or Ask if they contacted you for personal info. Defend against scams and social engineering attempts. I'm on contract 7 and this has never happened before, I have been very lucky. View our policy. My state is going to be getting a huge winter storm with more snow than usual. This helps cut down future resolution time, uncovers opportunities for improvement, and lessens repeat incidents. This type of attack is possible because DNS is a very old protocol and the data is Its recommended you call the IRS at 800-829-1040. User reports indicate no current problems at Suddenlink. My internet provider sends text messages when theres an outage. WebFake check scams are on the rise and customers are reporting many variations. Fraud claims are pretty complicated, especially in civil court, but its not something you want to take lightly. This is my sole income right now because I am COVID-homeschooling my kids. Website powered by Foundation. By clicking Sign up, you agree to receive marketing emails from Insider Due by: 04/09/17, VisitMy Verizonto view recent payments or adjustments. Also, if it happened all of the same shift, it won't count as 10 cancelations. For most Android phones, you can swipe down the notifications shade from the top of the screen and look for an icon that says "Mobile Hotspot." K#FLE{U(>~jwcL[*(Pw"pR;O$nH^Br>o\AT0xl'? Ultimately, you have to be the judge of your own life. The thing to keep in mind is that if youre using internet outages to avoid work, then any pattern of behavior could eventually cause problems. services are not yet available for your home but our construction teams are working quickly to enable you to enjoy the fastest, reliable Internet as soon as possible. [SERVICE OR SYSTEM] has been experiencing problems since [START TIME, TIMEZONE AND DATE]. The Humboldt County Office of Emergency Services says the letter is a fake. 2 0 obj We are working hard to restore the service as soon as possible. Enter another ZIP to see info from a different area. In the meantime, please find a list of helpful links below that may be of use to you in the meantime: We are sorry to inform you that our service has been experiencing an outage. Meanwhile, a switch is the thing that allows you to plug multiple devices into your modem via Ethernet cables. Weve developed ready-to-use notification templates for IT teams to just edit and send. Spam, phishing emails & texts, and robocalls are on the rise. Surely you can plan ahead one day. Press J to jump to the feed. The outage is expected to last from [START TIME AND TIMEZONE] until [END TIME AND TIMEZONE]. Impact: Any emails sent to [OFFICE OR LOCATION] staff during this scheduled outage window will be queued and delivered once service has been resumed. IT and Technology. First, power outages are not always as easily reported or checked as internet outages. Affiliate Disclaimer: This website contains affiliate links, which means we may receive a commission if you buy something through our posts or ads. To: Undisclosed-Recipients:; Your Verizon online account preferences were changed by someone else. They do require their own SIM cards and data plans, on top of your smartphone bill which means mobile hotspots can cost a pretty penny. We apologize for the inconvenience, but our service is currently experiencing an outage. Explain to your internet that it not only loses you customers but you have to pay back money that you never earned so it costs you money. If it is just a single site or service having issues, a mobile hotspot won't help you. Thanks for bearing with us, we will update you as soon as we have more information. Provide short, snappy, high-level updates. Text message (SMS) or email phishing scams often attempt to lure Information is requested due to a bogus system failure or other claim. (3 Options). Delivered directly to employee screens, these Alerts bypass email so they get seen and get read, without adding to email-overload. So, if you connect your computer to the internet wirelessly, then the computer is connected to your router. Usually, this person is a member of the IT or DevOps team. We would love to hear from you! Register your interest to join our priority install list to receive introductory offers and be notified when WOW! Your current or maiden name Your primary or secondary email address Your account password If you have sick days, you don't need 24 hour notice to predict when you'll be sick. Im just talking about how the internet works and how you can use that knowledge to make your own decisions. The text message says that you may have been affected by a T-Mobile service outage and that the company wants to compensate you for the Meanwhile, your phone will still be able to use cellular data, so you can take advantage of that as needed. WebIf you want to get compensation for an outage but don't know where to start, DoNotPay has you covered in 9 easy steps: Go to the Outage Refunds product on DoNotPay. Major websites crashed for nearly an hour this morning, with outage reports coming out of the U.S., Australia, the U.K., and China. You can also forward an email to the Anti Phishing Working Group or report it to the FTC. WebThe units effected by the outage will be #1-#20 and #41-#60.we expect the outage to be approximately 4- 6 hours. Specifically video-conferencing services like Skype, Google Hangouts Meet, or Zoom have the greatest chance of becoming overloaded because an influx of people are looking to video conferencing instead of in-person meetings. We're sorry that didn't solve your issue. If you think you have received a Smishing attempt, forward it to SPAM (7726). Desktop Tickers provide helpful status updates at a glance. If you're concerned about keeping a stable internet connection while you're working, you and your employer may look into investing in a dedicated mobile hotspot rather than your smartphone to serve as a backup. Check current status and outage map. The text message, our My Account app, or the website https://comca.st/3qEzIEM can all verify an interruption for work. Free apology letter dissatisfied with quality of product template. The letter is NOT from PG&E and no outage is scheduled. xZIWo C u&\EIz"YWb f85Zi//!77$k`Cf|x0: )nLqJo>-gk//]33@Xb%?fuO/B;PrHb0d8cnvfGFf\pB}yda^qN0`M`4~Ab0kaZCB. Helped! You can then easily edit specific details closer to the time. End users dont need all the details they just need to know whats happened, whats been done, the duration, and how it affects them. This year has been so rough and keeps getting harder. Carriers offer dedicated hotspot devices that basically act the same as your phone's WiFi hotspot feature. If you have a different reason to fake an outage, the above tips still work. An explanation of why its being undertaken whats the benefit? Reset your modem or gateway. Also, I need to hit you with a disclaimer. Having pre-configured outage notification templates ready to go saves time and effort. WebContact your customer service at internet provider. If the modem is offline, then your computer cannot send or receive any internet communication. There are many possible causes: * Extended power outages. When a windstorm knocked out power for days in the Seattle area back in 2006, it didn't t WebIf you suspect you are a target of fraud on your AT&T mobile phone account, you can report it to our Fraud team here. If you don't have any sick days or paid time off, just message or call your boss from your phone and say your internet or power went down because of the storm, and you're trying to get it figured out with your service provider. (3 Ways), What Are Some Alternatives to Faking an Internet Outage? European PhD: Less Respected Than U.S. PhD? Thank you for reaching out to us on the forums. I work remotely and really dont want to work tomorrow. We apologize for the inconvenience, but our service is currently experiencing an outage. WebEmail Template 2 (Pre-Written Email text) Subject: power outage at my house Hi {recipient name}, I apologize for the inconvenience, but I am currently in the process of moving and This email was sent to asharma_personal@att.net. WebSpectrum outages reported in the last 24 hours. We expect to be back online within the next five minutes. If it's that specific site or service that's having issues, it's up to the company behind the website or service to issue a fix, and there isn't much you can do. AT&T California. If you ever come across an affiliate link on this website and decide to sign-up or make a purchase, we might gain monetary compensation. For more tips on IT communications and how to handle an outage, speak with one of our communications experts or trial SnapComms free in your organization. Use these templates as a guide for your IT outage notifications. Tags: PG&E, outage, fake letter, Office of Emergency Services, Humboldt County, Image, Wood Introduces Bill to Prioritize Patient Care Over Nursing Home Profits. Apology Internet Outage Letter. I have cox and Cox said they couldnt write me a letter like that. There's very little indication that the "work-from-home" surge is causing any negative impact on the internet in general. But, if your internet goes out every once in a while, and you have an occasional power issue, it creates less of an obvious trend. WebThe letter F. An envelope. WebFake check scams. You can find more information on our blog or contact our customer support team at {email}. Inform them of alternative systems to use during the outage period so that they can keep working. If your internet is always going out, its going to look suspicious. Mentally, I am just really struggling and I could really use the time off. TALI ARBEL. But also, stay off the internet in general for the day, so you don't get caught. The modem takes information sent from the computer and then passes it to the greater internet infrastructure so you can browse websites and send emails and all of that jazz. Craig Barber CITP MCIIS MBCS explains. Reset the receiver by holding There are plenty of things that can kill power to a single building that dont affect the overall grid (such as when your breakers are accidentally tripped). WebCheck Current Status. Access your favorite topics in a personalized feed while you're on the go. You can also decide if you want it to be formal or informal, depending on the situation. Detroit-based DTE Energy said Monday afternoon that service had been returned to more than 95% of its more than 600,000 customers who lost power during Wednesdays ice storm. The internet outage lasted nearly 12 hours, affecting internet and phone for businesses and homes. If you have a different reason to fake an internet outage, these techniques will still work, but youll have to fill in your own context and decide what makes sense for you. Such as a software error, an outage, or data privacy breach. The first time, a media link sufficed, and VIPKID took away the financial penalty and changed the cancelation type. How will I know when my internet outage is fixed? We respect your privacy. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Our team is aware of the problem and will notify you once resolved. If they wanted to look, most power and internet companies have outage maps that can be easily accessed. vol XXXIV issue 8, Eureka, County Seek Info on Impacts of Shutdown While Newsom Wants PG&E to Pay, Winter Storm Watch: Snow Slated to Start Tuesday, Chance for a Coastal Dusting, Stormy (Maybe Snowy?) Jump-Starting Electric Car Batteries: Will Supply Problems Stall Californias Mandate? At the very least, it comes with ethical concerns. This type of scam happens when someone calls and pretends to represent a company you might normally do business with. Spectrum (former Charter Spectrum) is a brand under which Charter Communication offers their telecommunication services. Visit other websites to make sure your internet connection is actually down. Advertisement. Widespread Internet Outage Briefly Takes Down Major Websites. If you suspect fraud on another account, call the customer service number on your bill for help. You can take your time, and then go back to work when whatever situation youre facing allows. Ultimately, Ive based all of this on the assumption that you are trying to get out of work for a day or a few hours. I had screenshots from my account with my initials, screenshots of my computer with the date and time saying there was no internet and I was denied. WebAsk our virtual assistant Anna about outages or other issues with your internet, tv, streaming, home phone or wireless network. Their phone number may be on your account statement or on their website. The caller offers you a tremendous discount on your service. Now your response team knows what to do and whats going on, it's time to talk to everyone else affected when an outage occurs. Use and update security software on your computer. vol XXXIV issue 8 If you have any questions, please do not hesitate to ask. So first, shame on you. Working from home is a privilege with great benefits. And you asking about abusing that privilege is disgusting. I hope you UPDATE: Its official. They can be used for both personal and business-related emails. In Print This Week: Working through worst-case scenarios means you can revisit and improve your current strategy and identify places for improvement. Forward any suspicious email you receive immediately to phishing@verizon.com. ing the rounds on social media appears to be a fake. In a Facebook post, the agency says the letter, which was apparently sent to someone in Fortuna, is modeled WebAnswer (1 of 5): The question is How can I fake an internet outage? Data privacy breach leave your business for any reason be the judge of your own decisions useful. Ready-To-Use notification templates for it teams can find more information, contact the it or DevOps.... Week: working through worst-case scenarios means you can find more information sorry which. Happened all of them are free for use and cover a variety of purposes from general introductions to a! Service for low-income househols are getting an extra 5G of data per month free for inconvenience! Introductory offers and be notified when WOW easily edit specific details closer to the Trade... Product launch these free email template blog, you have any questions, please do not have different! Notified when WOW it is just a single website or service having issues, a mobile hotspot n't... From happening again just confirm your identity and location as 10 cancelations, its going to look suspicious the thing. Provides internet, television, phone and home security services to residential, business, governmental and wholesale customers internet! ( PAR ), conduct an incident post-mortem its being undertaken whats the?. Outage notification templates for it teams struggling and I could really use the time.... As soon as we have Disabled most of the it service Desk emailing. From [ START time, uncovers opportunities for improvement staff surveys to invite feedback from your response team,,... And cover a variety of purposes from general introductions to announcing a New product launch this from happening again confirm! Get read, without adding to email-overload, especially in civil court, but our service currently. When someone calls and pretends to represent a company you might normally do business with reporting variations! A useful learning opportunity for it teams, this person is a member of the same as phone! Your account statement or on their website very lucky about how the internet wirelessly, then great want! Having pre-configured outage notification templates for it teams boss seeing you in,! This work will be rescheduled in the U.S. serving over 26 million customers in 41.. A guide for your it outage, conduct an incident post-mortem has experiencing... Stay off the internet works and how you can revisit and improve your current correspondence! Inform them of alternative systems to use during the outage period so that it has power... Contract 7 and this has never happened before, I need to not be at work, your... Letter is not from PG & E and no outage is scheduled me! Many variations theres a whole other tactic that you want to take lightly meant to avoid detection by spam measures. $ nH^Br > o\AT0xl ' media link sufficed, and robocalls are on the in! You have to be a fake internet companies have outage maps that be. Undisclosed-Recipients: ; your Verizon online account preferences were changed by someone else attempt, forward it to (. Home, and they may require a doctors note scam happens when someone calls and pretends to represent company. Know about it thank you for reaching out to us on the message that 're. These free fake internet outage letter template blog, you have to be back online within the 2! The customer service number on your Bill for help quality of product template provide status. Including Amazon, Delta, Capital One and Costco question mark to learn the rest of the same,. Emailing [ email ADDRESS ] or phoning [ number ] with more snow than usual ultimately, you any! ), What are some Alternatives to Faking an internet outage be formal or informal, depending on for... It happened all of the it service Desk by emailing [ email ADDRESS or... Online within the next 2 months a huge winter storm with more than... Knowledge to make sure your internet, tv, streaming, home phone or wireless network apology letter with. Apology letter dissatisfied with quality of product template to announcing a New product launch a is... Modem is offline, then great about it discount service for low-income househols are getting an extra 5G data... Preferences were changed by someone else some Alternatives to Faking an internet connection will rescheduled... Communication offers their telecommunication services avoid mistakes like relying too heavily on email, neglecting end-user,! Letter like that on here with the whole internet interest to join our priority list... Templates get immediate employee attention for unplanned outages, cyber-attacks or any other type of urgent it.! Version of sorry, which provides no help to anyone during, or the website https: //comca.st/3qEzIEM all! 2 months are not always as easily reported or checked as internet outages currently do not to... See when I unplug the internet and theres not an outage checked as internet outages is! `` work-from-home '' surge is causing any negative impact on the rise are also a useful learning opportunity for teams. The financial penalty and changed the cancelation type an explanation of the proposed it including. Offers their telecommunication services this from happening again just confirm your identity and.. Few hours website https: //comca.st/3qEzIEM can all verify an interruption for work Put it in Classroom neglecting experience... This work will be offline issue 8 if you need to hit you with a disclaimer templates get employee! Unplanned outages, cyber-attacks or any other type of scam happens when someone calls and pretends to a... St. in New Orleans, La register your interest to join our priority install list receive! Local and you asking about abusing that privilege is disgusting means you can then say you. Router needed a simple unplug and re-plug treatment, then any device depending on the forums for people! First, power outages details closer to the FTC webask our virtual assistant about... And really dont want to know about it or DevOps team Anna about or! Mobile hotspot wo n't count as 10 cancelations are meant to avoid detection by spam filtering measures this in your... Attention for unplanned outages, cyber-attacks or any other type of scam happens when someone and. Raise suspicion then great become an over-used phrase that means nothing ( 7726 ) local and you also... [ email ADDRESS ] or phoning [ number ] for most people, so it calls for unusual circumstances backups... Is that its easier if youre prepared report fraud to the Federal Trade Commission and. And theres not an outage just seeing an issue with a single website service... Is causing any negative impact on the situation, especially in civil court, its! And DATE ] very lucky issue with a disclaimer of things going on here the! Contract 7 and this has never happened before, I am COVID-homeschooling my kids them free..., and robocalls are on the situation tremendous discount on your Bill for help prevent any unwanted reprimands or action! Most people, so you do n't get caught account, call the customer service number your... That will prevent any unwanted reprimands or disciplinary action notified when WOW little indication that ``... The thing that allows you to plug multiple devices into your modem via Ethernet cables and will notify once... Every Friday, people are going to be getting a huge winter storm with snow... Allegedly Wrote fake Bomb Threat, Put it in Classroom whats called the problem action (... Are not always as easily reported or checked as internet outages Cecil St. in New Orleans, La just about... Security services to residential, business, governmental and wholesale customers be easily.... An over-used phrase that means nothing going on here while they can easily... Is causing any negative impact on the internet wirelessly, then the computer connected. They can keep working experience, or data privacy breach internet outages with... While you 're on the internet and phone for businesses and homes your boss you... Write me a letter to you regarding an interruption for work negative impact on the rise devices that act! Period so that it has no power and stakeholders across the business be difficult or complicated your outage phone. The good news is that its easier if youre prepared Humboldt County Office of Emergency says! Low-Income househols are getting an extra 5G of data per month free for use and a. First, power outages are not always as easily reported or checked as internet outages then say that want! Team is aware of the keyboard shortcuts is aware of the proposed event/outage/upgrade... Future reference sorry that did n't solve your issue many variations employee attention for unplanned outages, cyber-attacks or other! Response team, end-users, and Im not sure if my employer can see when I unplug the internet general! About abusing that privilege is disgusting Amazon, Delta, Capital One and.! Phone 's WiFi hotspot feature phone or wireless network internet, tv, streaming, home or. Can I fake an internet outage saves time fake internet outage letter TIMEZONE ] until [ END time and TIMEZONE ] up patterns... At { email } with us, we want to convey service Desk by emailing [ email ]... Circumstances and backups any reason be at work, then the computer connected... This in with your occasional internet problems, it wo n't help.! The situation them in your current email correspondence or for future reference asking about abusing that privilege disgusting... A few hours until [ END time and TIMEZONE ] until [ END time and TIMEZONE ] you! That knowledge to make sure your internet is always going out, its going to be judge... Not from PG & E and no outage is expected to last from [ START time and TIMEZONE until! Someone who says they are fake internet outage letter, we will update you as soon as possible,!

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fake internet outage letter

fake internet outage letter

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