I plan on taking a break in these areas when I need to, or possibly on a schedule to prevent a panic attack/meltdown situation. We absolutely do! However, the issue over anxiety is not unique. I think that what opens it to abuse is that there's no way to police that people aren't using the stand-by lines for other rides when they're waiting out comeback times (which I know a lot of people who get phony DAS passes do). He would be interested in the audiodescription service. Thanks! Never used genie+ before but my last impression of it was that sometimes youd have to wait hours for your return time or they would t even be available for certain rides. You may hear some people refer to it as a disability pass or DAS card. Note that a photo will be taken. Just saying. 4) The DAS does allow you to wait elsewhere and not wait in line. We have nothing but good things to say about their bus system with the scooter. This doesnt stop him from being able to ride however he can get uncomfortable queuing with a lot of people. Most people register ahead of time. We would love to be able to book 2 rides each day in advance. If you can't pre-register does that mean you have to do it when you arrive or is the service not available at all for non-residents. As instructed, they engaged in a live video call with a Cast Member to plead their case. Disney World's Disability Access Service (DAS) provides assistance for guests and families with disabilities to navigate more easily and enjoy the parks. Guest Services is located outside of the gates near the monorail entrance. Or would I need to link one of my children's tickets to their family in MDE? Related: Overview of Universal's Attraction Assistance Pass, Related: Overview of Disneyland Disability Access Service (DAS), Tags: Pre-registration can be as early as 30 days in advance, but no less than two days before arrival. She was asked at each ride if she could transfer (i.e. Disney lists the following information on their website as top things to know about DAS: Consistent with the comments, there is no mention of a diagnosis as a determination of eligibility. Maybe if there was a way to stop this "double dipping" it would help. Do you think the DAS program is being abused at Disney World? May we use the DAS card? When you talk with them, you don't need a doctor's note but you will need to explain your dad's needs so they can figure out how to best accommodate him. All Rights Reserved. We will be arriving in the USA two day before our tickets start. I read your blog and Disney's information about it, but it's worded weird. This subreddit is dedicated to all things Walt Disney World! Very difficult sorry so no luck with any of thos new system.. ugh sorry guys. Getting to the front of the queue is hit or miss. Disney World, But I know that a lot of people are perfectly fine with saying that they can't handle 20+ minute lines for the DAS pass, but wait in 45+ minute lines on comeback times to get on more rides. I could be wrong, but it seems like since Genie+ had begun, rides like Rise of the Resistance (where you have to pay an additional $ to not wait in the standby queue) are no longer accommodating to those with DAS. Unlike Disney Genie+, which currently only allows a ride to be selected once per day, there is no limit to return times for the same attraction. That confused us the first time, because we didnt know there were two scanners. Go to that attraction during the allotted time and enjoy! As for registering online for DAS Advance, there's only that one process via video chat. Otherwise, you can register at Guest Services once you've arrived at the parks. My 11 year old son has CP and although we have been to Disney before he was a lot smaller and a stroller was sufficient. There is a two-hour window before you can make another selection. In other words, eligibility is determined by a Guests why and not their what. No one would be able to hold two return times at a time, either the DAS holders or guests. Find them and let them know you have a DAS pass. I would call back and speak with a supervisor. Its not handicapped-accessible, but they know to look for #1 when its returning, so they can stop the ride and ensure a safe exit. The DAS allows the family of the guest with the disability to come back at that time with the DAS guest. Thank you in advance Casey. Oftentimes, accommodations will be made at individual attractions if the system is not working at all. There are a total of 7 of us in our group. That rule was abolished years ago after people "scammed" the system which is really unfortunate. What to say to get a DAS pass at Disney? If you are unable to pre-register through DAS Advance, then you can still stop by Guest Relations at the parks to sign up for DAS. Hi, is this available to non-USA residents? Download a VPN app and use it to bypass the need to be in the USA or Canada. You can register for DAS in advance here (though we've heard from around the Frog Pond that international guests cannot use this DAS Advance service). I dont want to have to give anyone my medical file just to qualify. I registered for the DAS pass for my son today. We'd recommend reaching out to Guest Services directly by calling (407) 560-2547 or emailing disability.services@disneyparks.com as accommodations are usually assigned on a case-by-case basis. Guests in wheelchairs can usually be accommodated at the point of entry in most rides, so if your only concern is about lines and boarding with a scooter or wheelchair, you may not need the DAS at all. Press question mark to learn the rest of the keyboard shortcuts. I just pre registered and was informed that only 6 guests can ride at a time. It may be a little trickier with virtual queues, but if you end up in different boarding groups, we'd ask the team members in front of the ride if you can combine. You can return to Soarin to use that DAS any time until closing. While Disney Genie was first announced a couple of years ago, the other day, we finally got more information about this new offering. They would be able to help with registering for a pass or discussing other accommodations that are available, as well. PRIVACY POLICY. Minions and all related elements and indicia TM & 2023 Universal Studios. If you pre-registered, the cast member during the video chat is able to book two Advance Selections for each day of your visit. Meanwhile, you'll be able to meet characters, grab something to eat or visit another ride or show. UmmmmI'm not sure I understand your post or the tone that's attached. It lists all the places in each park that are a quiet area if you need it. She hasn't run into any problems yet, but I think the Poise pads are a great idea that she may be amenable to. We'd suggest stopping by Guest Relations to discuss DAS accommodations with a larger party as it's all on a case-by-case basis. I wanted to share the correct information in case other families needed to register for DAS instead of waiting and expecting LL privileges. As part of this commitment, Disability Access Service (DAS) is a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating extended waits in a conventional queue environment due to disability. There is an option to register in advance (but we've been told by international frogs across the Pond and beyond that this option is unavailable still toadally available in person, though!). If the Rise line was 110 minutes, we would just book it and return in 110 minutes and do other things in the meantime. get out of the wheelchair or scooter and get onto the ride). This post will help explain the DAS pass at WDW and how to use it. For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277. What do these rides have in common? I spoke to the Disability Services hotline and they said there's no "guarantee" that we'll be issued a card. Is this correct? Inside the Magic is the worlds largest website for fans of Disney World, Disneyland, Marvel, Star Wars, and more. We tried twice to get a video call but backed up twice was told to wait until day of park and they can help us. In this case, is the sister driving and stopping every 45 minutes? , You can link your Disney tickets to My Disney Experience now (check out our guide if you need a walkthrough on how to do this!). One of the biggest changes to the DAS is the ability to now register as early as 30 days prior to your visit to Walt Disney World. At Epcot, we could not book Remys Ratatouilles Adventure or Frozen Ever After (note: this can be a difficult ride for those with mobility issues, in terms of getting into the boat). The 8 Things You Need To Know About Genie+, and Lightning Lane Now. I know some people complain about waiting times, but as someone who had never used DAS previously, I thought it was more than fair. Genie+ is a whole other blog post (that Im not writing). The Mandalorian & Grogu Surprise Guests in Star Wars: Galaxy's Edge. They arent going to explain why they made these changes to prevent people from simply calling back and changing their story. Or dont come!! You go to your desired attraction and they write a return time on your card. Fan Says He Was Sued By Disney Over Viral Social Media Content, Marvel Director Potentially Rebooting Scooby-Doo With R-Rated Movie, Inside the Magic Your Ultimate Source for Themed EntertainmentCoverage, Now, Walt Disney World has streamlined the process, claiming theyd be taking it from someone who truly needs it., Disney lists the following information on their website. We highly encourage you to take advantage of the early registration when its available this fall, as it will make your first day in the parks much less stressful. Yes! Diapers are not an option for her. Guests can still visit the attraction, Guest Relations or a Guest Experience Team umbrella to receive return times. I just logged on this morning at 7am Orlando time, which is when they open, and was speaking to someone within 5 mins. Recently, updates were made to the Disability Access Service at Disney World to be even more user-friendly! In all I had the best experience at Epcot and Animal Kingdom, thanks to the pass. Pick the very best times to visit the theme parks using our #1 Ranked Crowd Calendar! They strap the wheelchair in and may put barriers behind the wheels so they dont move. Press J to jump to the feed. I registered for 2 rides, one is for 1:30 and the other is for 5:00 - those were the only times available. Does Disney World offer disability passes? Otherwise, I guess you've got to take your device with you everywhere and keep it from going dark, because you're going to be waiting pretty much all day. Allow about 10 to 15 minutes to complete the process. Would I qualify for DAS with heart failure? I appreciate all the inputand I'd appreciate more examples of medical conditions that have been accommodated. I have anxiety and am prone to panic attacks when around a lot of people. DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks (or pre-register via DAS Advance, which allows you to register 2 to 30 days before your trip via video chat) to discuss your options for accommodations. If you go to Indiana Jones Epic Stunt Spectacular, you will be in the last row, with people potentially standing behind you. Im told that you can associate five guests plus the person with the DAS, for a total of six. You can only hold one return time at a time. Guests under 18 years of age must have parent or guardian permission to call. Disney handheld devices are available from Guest Relations at all 4 theme parks on a first-come, first-served basis. As for rides, check out our full list of disability access post to see how each attraction can accommodate guests needing special assistance. Compare predicted crowd levels by day up to 1 year in advance! 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