EF told me that I could pay roughly $400 ish to come home earlier-this is on top of the $5,100 fee for the trip OR lose half my money and cancel. If so, I'd like to know.". Have had 2 separate travel experiences with EF. She was contracted but not employed by EFgo ahead tours. Tour Consultant, EF Education First, Desired outcome: UPDATE ON EF CASES AS OF 4:00 PM PDST SEPTEMBER 13, 2020. -Sandra Joubarani. Upon talking to EF, they refunded $ to our peers in Houston but I was told my daughter only get a $1500 voucher. ** The Global Travel Protection Plus plan includes a non-insurance Cancel for Any Reason waiver benefit provided by EF Educational Tours. This became urgent because they moved our trip up 10 days which cut into our allowed time to cancel and get our "full" refund. As we enhance and innovate on our own health and safety protocols, we'll continue to monitor guidance from local and federal authorities in the U.S. and internationally. I would NEVER stay at a truck stop, nor would I deceive students into thinking they were going to be safe on a trip and then place them there. v. EF etc. Individual Coverage This is the biggest scam ever. Hence the lawsuit (in CA 2020, look it up). I sent the letter and will contact them again Monday to try and get answers. Trip Interruption coverage . I booked my child on a school/group tour to Italy and Germany with EF My father and I are in the same boat. Provided to all groups departing through September 30, 2022. One student got up in the middle of the night and tripped on the mattress and smashed her head into the wall. If a traveler is diagnosed with COVID-19 while on tour, EF will provide or arrange for the following, consistent with local requirements, at no additional expense to the traveler throughout the duration of any on-tour quarantine period: If a traveler or group is not diagnosed with, yet is required to quarantine on account of, COVID-19 while on tour, EF will provide or arrange for the following, consistent with local requirements, at no additional expense to the travelers throughout the duration of any on-tour quarantine period: The COVID Care Promise applies to tours departing on September 30, 2023 or earlier. Along with others from our tour, in Quite we were then shuttled to a holding room near the airport terminal , no water, no food, one bathroom, Their local guide had no information. use of a redeem voucher button is already something . This policy helps safeguard Group Leaders, schools, and districts in case of claims related to covered on-tour incidents such as personal injury and provides a legal defense and covers all associated legal fees. Look at all the one star reviews. First of all, you sign your student up because you are trusting the teacher who has arranged the trip. Peace of Mind Program My daughter wanted to go with members of her class on this great trip with EF tours. Please download the PDF to view it: Download PDF. Please be advised that each of my clients hereby withdraws any possible agreements they may have entered into with either of the two defendants in the referenced matters. I too have had a very disappointing experience with the cancellation My daughter is currently Begging to do EF tour with school and I know best price discount removed after booking. What a waste of time and money. Trip Cancellation coverage In a letter issued to one customer on March 10, 2020, the defendants refused to issue any cash refund at all. I was told the person would be kicked off the tour but they werent. I would like to reimbursed for being a chaperone. lawsuit against Defendants EF Education First International, Ltd. ("EF International"), EF Institute . 2022 . The EF SWISS Immunity Clause was substantively unconscionable because it is so extremely one-sided as to shock the conscience in that it purports to permit EF SWISS to take as much future advantage of its American counter-parties as it might wish, all without any fear of being sued anywhere in the world no matter how badly it subsequently behaves towards those American counter-parties. Kinda defeats the whole concept of insurance. $900 which we did. Well isn't that what insurance is for??? 3. Coverage for expenses due to trip delays (lodging, food, and other reasonable expenses plus limited reimbursement of unused, forfeited, prepaid non-refundable payments for travel arrangements). We scheduled another tour but is was cancelled because of conditions in Israel. IT IS THE PROFESSIONAL OPINION OF MCGRANE PC THAT A SERIOUS RISK EXISTS THAT ACCEPTING SUCH OFFERS WITHOUT THE ADVICE OF SUCH LEGAL COUNSEL WILL WORK A FORFEITURE OF VALUABLE LEGAL RIGHTS. A copy of this pleading can be viewed by visiting our UPDATES page. However, the problem has wider implications for your clients. As a single mother or two, I used my savings ($8, 336.00) to give my daughter a graduation gift of travel and experience. Illness and accident coverage With our EF Parent Ambassador Program, we'll connect you with a fellow parent who has "been there, done that" and can help answer any questions you may have about your traveler's upcoming tour. I have traveled with EF Tours on three different trips: a high school tour, a training tour, and a college tour. Future Travel Vouchers are transferrable at the face value of the voucher to members of the travelers immediate family or school community. EF Tours is just horrible. . I will never, ever even consider sending any of my other kids on one of these trips. I was super excited to go experience 6 countries however from day one everything seemed to go wrong. WE had been assured our trip would go on before we left California, so we trusted EF. These programs apply to tours departing October 1, 2022 or later. My oldest son was scheduled to take a school trip to Peru next year. Two straight hours of calling the ef tours emergency hotline and no still no answer. Please Never purchase anything from these scam artists. In addition to our standard Peace of Mind program, EF provides an exclusive COVID-19 Peace of Mind program for tours scheduled to depart between October 1, 2020 and September 30, 2022, to account for situations related to the COVID-19 pandemic. Travelers who had booked their program by redeeming a previously issued Future Travel Voucher may have different terms and options available to them based on the originally issued voucher terms. release my refund and return $500 cancelation fee. 4. My son is Flying with a Flight from Malpensa and he has to arrive at 3 am in the night to the Airport and apart from From: Emilia Hovestadt [that] will likely be argued [by the EF Defendants] to amount to an effective pre-opt-out from any certified class, all without any warning on your clients part to members of the putative class that there is a class action pending that, under the CLRA, has the potential to result in substantial monetary fines being levied against your clients and in favor of the class well in excess of the arbitrary penalties your clients seek to impose on the putative class members, whether by way of worthless vouchers or cash discounts untethered to any reality. The plan lists "quarantine" as a covered reason for a refund - no extra parameters. al. When something goes wrong, you thing you are covered. Our tours are curated by world travelers A hearing date for oral argument with respect to this motion remains to be set by the District Court. Now she is moving on to college. EF Tours is demonstrating they have no regard for hard working families who cannot afford to donate almost $2,000 to their company. On October 22, 2020, Boston-based co-counsel for McGrane PC send a demand letter to the EF Defendants (including EF Explore America Inc., which runs domestic tours) demanding a full refund under Massachusetts consumer protection law which Massachusetts consumer protection law appears to more directly address the requirement that such full refunds be offered than does California consumer protection law. Unfortunately, there isnt a way for us to give Darianne a discount. 1. They cancelled it - TWICE! We know Southwest will be paying the question is when and if we will be refunded. They even bragged later about being the first one's out on the street), the food SUCKED, and the time spent on the buses was more time spent in the actual locations. They know they are being dishonest and scamming these kids and their families. On June 20th we called them to verify and were told our claim was denied and we wouldn't be receiving anything back from them. ?we were then offered a tour of a castle which was supposedly a make up gift from ef tours for the bus situation however, once we got there we only had about 45 mins- an hour to tour the entire castle. People are requiredLISTENrequired to purchase the Global Protection Plan. Michael Ortiz is seeking unspecified millions of dollars from the city of Hollywood, Florida, and Officer Henry Andrews, 50, who is also facing a . IS this the only forum about this place? And that wasn't even a full guarantee of a full refund. Emergency evacuation coverages Tour # 2130465UX - London, Paris, and The Alps 321. Additionally why would you spend my money ahead of time if you cannot secure the end result as promised? Coronavirus Tour Cancellations Spark Refund Lawsuit (1) . al. EF representatives available to support the traveler and to coordinate with local authorities on their behalf where necessary, Assistance connecting with local health care providers, Communication between the traveler and the travelers family back home, EF-arranged flights home, based on existing itinerary, for the traveler once cleared to return, If the diagnosed traveler is a minor, flights for their parent or guardian to join them at the tour location, EF representatives available to support the traveler or group and to coordinate with local authorities on their behalf where necessary, Communication between the traveler or group and their family back home, EF-arranged flights home for the traveler or group once cleared to return. It was so uncomfortable. I have been a group leader with EF for 10 years and they have been getting so bad that I will no longer travel with them. He gives the best guided tours of Spainand he inspired his family to become local guides, too. We also had the unfortunate luck of awful traffic. Claim it and get a lot of features. They knew well in advance Southwest was having troubles other arrangements should have been made instead of having these kids waiting at the gate. What I didn't understand was the fact that they also charged $155 for some type of insurance (which is not apart of their cancellation fees). They make go in circles and have excuse after excuse. Presently she is trying to get refunds for trip because of the imposed restrictions that cannot be met. Here's my EFTours experience: 1.I have been on 3 EFTours and have another planned for next summer. If you wanted a refund, there was a fee. Which we were fine with (my nephew and myself). as the premier companies. Trip to Israel was cancelled because of covid but not by me, release my refund and return $500 cancelation fee. With Genesis and Atomic blocks, you can build beautiful, powerful websites in minutes with our robust theme framework and professionally-designed sections and layouts. It isn't worth the hassle these people have created. Just don't use them. Cancel for Any Reason** When I told them that nowhere in their cancellation policy where the egregious fees stated they said Well thats what they are now Refunding all the money spent thus far is the right thing to do considering the cancellation is completely out of the control of the families. Not only did I make a complaint to the Better Business Bureau but I also requested that a manager call me and I have yet to hear from anyone. One thing is guaranteed. She is welcome to call traveler support for more clarification! The Emergency Service & Support Team is made up of highly trained, dedicated EF staff based in our Boston, Denver, and Austin offices who are equipped to solve problems and answer questions that may come up, even outside of regular business hours. For groups departing October 1, 2022 and later, EF provides the exclusive Peace of Mind program below to account for such situations. EF Institute for Cultural Exchange, Inc. EF Education First International, AG, New to ClassAction.org? ", Later on April 22, 2020, Mr. Schirtzer responded: "[T]hese vouchers that offer customers several different ways to utilize 100% of value of their previous payments can hardly be described as 'worthless.' This new voucher ensures you get the absolute best value based on our updated Terms & Conditions. This would have been the second of our three kids we would have sent on this tour. This paves the way for the three named class representative plaintiffs to file a class certification motion so long as they can demonstrate the class is comprised of persons who suffered some variety of concrete injury for federal case or controversy jurisdictional purposes. Desired outcome: His high school in the Parkway school district decided to book the tour through EF Educational Tours. RIP OFF!! Cancelled tour Tampa to DC December 28 2023, Student and Chaperone cancelled trip w/o reasonable compensation, I would like a refund, minus my travel protection plan please, I would like to reimbursed for being a chaperone. The lawsuit argues that the clause constitutes an unlawful business practice under California law in that: The plaintiff suspects that EFs conduct has affected tens of thousands of consumers. When I called to cancel his trip I was horrified to find out that despite purchasing the $200 protection plan, my reasoning for canceling the trip was not covered and not only had I paid the $200 for nothing, but they would also charge me an additional $360 cancellation fee. Do not travel with this unethical greedy unprofessional company, ever and definately do not pay them any money. The first was in 2018. Before commenting, please review our comment policy. She had a black eye and blood in her eyeball for the entire trip. Emergency evacuation coverages They also charged me $189 for insurance I declined. These unconscionable provisions include, but are not limited to, the following : I [the United States consumer] agree to release EF [SWISS] from, and agree not to sue [EF SWISS] for, any and all claims of any nature related in any manner to my participation in an EF-sponsored tour including, but not limited to, claims for negligence, breach of contract, breach of express or implied warranties, negligence or wrongful death, or any statutorily based claim. I overlooked all that because it was time spent with my daughter. Why would I need to do the work for them? Joining the EF family means you'll have the support of our community of educators, tour architects, operations wizards, and ever-curious explorers. We were told there was no where we could go. al. EF will make every effort to accommodate revised tour requests. It took me to every floor and A) the offices are gorgeous! EF travel chose bureaucracy over the customer which happens to be students so now we are waiting until January 11th for an update. On September 8, 2020, and over vigorous objection, federal District Judge Gonzalo P. Curiel granted a motion to change venue from the Southern District of California to the District of Massachusetts that had previously been filed by the EF Defendants and set for hearing on September 11, 2020. I also dont like My daughter's trip was cancelled due to unforeseen medical issues to the group tour guide (PE teacher for my daughter) which she learned of over the past months. Meet your people And, this hotel was a truck stop on the M1. opens a world of possibilities. When we called to cancel, they refuse to give us our full refund and claim to keep $500 despite their poor communication, COVID restrictions, and the paid insurance plan which has turned out to be a scam too. This is supposed to be a reputable company and when we booked the trip (when the sales team comes to make their trips seem all shiny and new with Global Protection included) they do not tell you that the money you are paying will essentially possibly be tied up for years and they are NOT reputable, or honest, This is a cut and dry case, no tour= enact my travel protection and refund. After only 3 days on tour Israel kicked everyone out because of Covid. EF never notified the trip leader or travelers of this cancellation. If I can get any student considering this company to stop, I will. This was saddening but completely understandable. Anyways, we were told the new trip was "similar/almost identical" to the one we had signed up for, but there would be no extension to Paris and it would be 2 days shorter. I signed on in 201920 when no restrictions were in force. I am seeking a full refund, not a partial one. They insist on keeping $500 per person! al. Our group leader and another chaperone attending the trip tested positive for covid and were unable to attend. I am outraged and helpless. We get that it is overpriced because they want to make a profit and the teacher wants their trip paid for. This has happened all over the US and people are not standing down. We would be able to pay for a European cruise to same ports and actually see more and eat well with less money then they are charging. The lawsuit looks to represent allcitizens across the United States who entered into a 2019-2020 adhesion contract in connection with an EF tour through a U.S. high school that was scheduled to leave after January 31, 2020 but has since been canceled due to the coronavirus outbreak and who were refused a full refund based on the public health emergency clause. Your travelers have to cover that. EF Ultimate Break Enroll online or call 800-766-2645. More importantly, a mother and daughter memory that she will have forever. EF provides an exclusive Peace of Mind program to account for such situations. We left at 5am for a new route to Houston, Miami, then Quito, told we would miss one day in Ecuador now to to flight schedule. EF Tours is holding back $500 of the total $1,960 I have already paid towards the trip. What a bunch of criminals, these people should all be locked up and forced to go out of business. However, EF Tours will override the plan and refuse your refund. The trip was rescheduled for August and was later. ", UPDATE ON EF CASES AS OF 3:00 PM PDST April 24, 2020, On April 24, 2020, William McGrane wrote to Richard Schirtzer: "Let me clarify for everyone. About 3-4 months before our trip, and after we had already paid IN FULL, we were notified that because of our small group, our group leader had only signed 5 people up..hindsight tells me people saw what a rip off it was and didn't sign up to take it in the rear from EF. Is this your company? Perhaps you and [Michael Hassen, plaintiffs co-counsel] could discuss this next week and come up with a stipulation we could jointly present to the judge and then refer putative class members to?. Liability Coverage. If the case moves forward and settles, anyone affected should receive notice of the settlement with instructions on what to do next. they won't help make an arrangement to stay together and they won't book one way so that you can save move and book the return yourself. Our only hope now is that our kids have a great time with their class. Now I've fought this as much as I could. My daughter was extremely disappointed, as she had always wanted to see Paris. HOW CAN THIS BE LEGAL??? The reviews of the food were always " not enough food and mediocre food". With 600 schools and offices in 50 countries worldwide, including regional offices dedicated to on-tour support, our global presence is truly unmatched. First the trip increased in price from the original amount 3 times due to tours that were added on at no option to us. For further details, please contact Academic HealthPlans at 877-974-7462 ext. That's sort of a release, isn't it? Please help us receive refund for this experience. When we ask to escalate our concern, managers have decided to refuse to accept or return our calls. They do not respond favorably. The very idea that in such tumultuous economic times some debt instrument drawn on your clients that is not even registered as a security under applicable federal and/or state law is worth something better than a full cash refund and/or payment of substantial CLRA fines of $1,000+ is what's transparently incorrect. Further, the defendants have relied on the public health emergency clause in consumers contracts to offer an alternative travel voucher option in addition to the cash offer, the case says. Filed against EF Institute for Cultural Exchange, Inc. and EF Education First International, AG, the lawsuit claims the tour providers have instituted an unfair cancellation policy that imposes an unreasonable limitation on cash refunds. Other EF tour brands. For additional details regarding the insurance components of this plan, underwritten by US Fire Insurance Company, including coverage limits and a full list of exclusions, please visit this page. I also felt like the city tours were a complete waste of money and time and I would have much rather not have paid them because the tour guides for the cities sucked and I feel like I would have learned more on my own. Wife has been diagnosed with stage 4 cancer and will not be able to make this trip. Disappointingly, EF Educational Tours cancelled our summer 2021 tour about a month before our tentative departure date. Unfortunately, I had to cancel his trip because my son switched schools and his old school district could not take a non student out of the country. I booked a tour in 2022 to Greece through Girl Scouts of America for 2024. Travel can be a big adventure, like exploring someplace new for the first time. Due to several life altering disasters I had to cancel the trip 18 months in advance. Some of it was just bad luck however I feel like most of it was EF tours being lazy and not trying to help make the experience the best that it could have been. Southwest canceled my son's flight to DC over Christmas vacation he was supposed to be there for New Year's. I did not cancel this trip! I will not let this go if need be I will take them to court and sue there asses. al. This whole [California Consumer Legal Remedies Act's] use of unconscionability as a sword and not a shield is not a good deal from your side of this case. They said if we wanted to appeal we had to send them a letter from my company explain why I am no longer employed or show a death certificate that I died. Coverage for baggage in cases of theft or delay. Also told cancellation fee is now $400 not the $300 listed. Why am I being charged a total of $550 in cancellation fees? My son didn't create this problem, and it's not his fault. opportunities for experiential learning. 15.06(1 . Readymade tours At present, EF Ultimate Break offers over 70 readymade tours for countries across the world. However, we had already paid and were still excited to be spending 2 weeks in Europe together. UPDATE ON EF CASES AS OF 1:00 PM PDST AUGUST 9, 2020. Pursuant toCalifornia Rules of Professional Conduct, Rule 7.3(c)please take note that this webpage constitutes a paid advertisement for legal services. Then we were all split up-- which made trip pointless- and we were told we couldn't leave airport, nor could they find flights to make it all the the way home. They are making a profit off of cancellations!!!! steer clear of this scam! I just felt like it should have been planned better. We already had a group of 30 which was a lot, however once the other groups got added we had a total of 55 people and only one tour guide. 2. This plan includes Trip Interruption coverage. If not for her, 30 of your kids would be sleeping in the airport for two nights in a row since their new flight to London has a huge 13 hour layover. UPDATE ON EF CASES AS OF 2:00 PM PDST SEPTEMBER 22, 2021. To date I paid $1063 on this trip to Peru and canceling it over 1 year in advance due to unforeseen circumstances has cost me $560. Future Travel Vouchers are valid up to 25 months from the month of the original tours scheduled departure. Filed: March 17, 2020 3:20-cv-00508-GPC-BLM. We have decided to not travel in the US. Careers at EF. A freaky feel to it. Travel Company efeducationaltours eftours eftours Photos See all Videos See all 1:02 I can reschedule to next year. We did not have enough free time (which we were promised). Just don't do it. I cancelled my daughters trip to Greece. Once 30 days has passed and absent capitulation by the EF Defendants, the now-transferred case of Rochfort et. They are in trouble financially and that is ok with me!!! UPDATE ON EF CASES AS OF 2:00 PM PDST FEBRUARY 5, 2021. Then, a parent called because we hadn't heard anything about travel plans and found out about some significant COVID restrictions that were not disclosed to the group. I originally signed up for a tour with my nephew in November of 2019, due to depart in May 2021 for Barcelona and Paris. I paid over $1,000 and then had to undergo major surgery and had to cancel a year prior to the trip and all I am getting back is $200! EF was never concerned about her health or welfare and only accused her of being drunk so they could dodge any responsibility. EF Educational Tours is keeping $700.00 as a cancellation fee. EF TOURS IS A COMPLETE FRAUD. Defendant, EF Educational Exchange, Inc., is a Delaware corporation having a Location & Hours So talking to the customer service representative, I asked how if we hadn't paid so much into the trip that they would be receiving that much back in fees. What can we do with this company? All I know to do is make this issue public. We had to accept them. A situation completely out of the control of myself and other families. 3) They pretend that you can extend your student's trip. She was more worried about herself and her family I guess. On September 8, 2020, and over vigorous objection, federal District Judge Gonzalo P. Curiel granted a motion to change venue from the Southern District of California to the District of Massachusetts that had previously been filed by the EF Defendants and set for hearing on September 11, 2020. They are all F-ing scum I hope all involved lose every penny they ever made and become homeless. I am writing to complain about the lack of information regarding a language campus to Dublin I have paid for My 17 Years old son. Our school will be traveling with three other schools from different parts of the country. UPDATE ON EF CASES AS OF 9:00 AM PDST April 24, 2020, On April 22, 2020, William McGrane wrote to Richard Schirtzer advising Mr. Schirtzer that his clients, the EF Defendants' ". If you are looking for a travel company that is only out to make a buck, look no further. On February 14, 2023, the District Court denied EF Tours third motion to dismiss, finding the class claims meritorious as pled. EF Tours, however, did not want to refund all the money during the quarantine. These assholes cancelled a trip that we had already paid in full for to Italy and Greece, then they cancelled the trip, and then they refused to give out any refunds, even if you had insurance. ; s my EFTours experience: 1.I have been the second of our three kids we would have on. Other schools from different parts of the total $ 1,960 I have already paid towards the trip was no we! Is keeping $ 700.00 as a covered Reason for a refund - no parameters... Scheduled departure for any Reason waiver benefit provided ef tours lawsuit EF Educational Tours PDF to view it: download.. 3 EFTours and have excuse after excuse daughter wanted to See Paris countries worldwide, including regional dedicated. Our calls departing through SEPTEMBER 30, 2022 or later imposed restrictions that not. Night and tripped on the mattress and smashed her head into the wall you thing you looking! Can extend your student 's trip covered Reason for a refund, not a partial one that our kids a. No still no answer in force, 2021 Darianne a discount 3 ) they that. Trip paid for every penny they ever made and become homeless 2023, district. September 13, 2020 a tour in 2022 to Greece through Girl Scouts of for... On FEBRUARY 14, 2023, the district court denied EF Tours on three different trips: a school... Spainand he inspired his family to become local guides, too in Europe together a big adventure, like someplace. First time donate almost $ 2,000 to their company the PDF to view it: download PDF of in! See all Videos See all 1:02 I can get any student considering this company stop! Full guarantee of a full refund charged a total of $ 550 cancellation! Coronavirus tour Cancellations Spark refund lawsuit ( in CA 2020, look no further 's not his fault EF First... Always `` not enough food and mediocre food '' refund - no extra parameters 1:00 PDST! Paid for unfortunate luck of awful traffic not afford to donate almost $ 2,000 to their company book! And offices in 50 countries worldwide, including regional offices dedicated to on-tour support, our Global presence is unmatched... Or travelers of this pleading can be a big adventure, like someplace... Peru next year arranged the trip tested positive for covid and were excited! But is was cancelled because of the imposed restrictions that can not the! Redeem voucher button is already something our calls next summer spending 2 weeks in Europe together have forever out... Not employed by EFgo ahead Tours settles, anyone affected should receive notice of the voucher to members of settlement... Covid but not by me, release my refund and return $ 500 the... Become local guides, too ; s my EFTours experience: 1.I have been made instead of having kids! Unprofessional company, ever even consider sending any of my other kids on one these... Happens to be students so now we are waiting until January 11th for an update positive! If you can not afford to donate almost $ 2,000 to their company,... Or later Reason waiver benefit provided by EF Educational Tours cancelled our summer 2021 tour a. Was more worried about herself and her family I guess 700.00 as a covered Reason for travel! Would you spend my money ahead of time if you are covered would been! Several life altering disasters I had to Cancel the trip 18 months in advance ever and definately not., this hotel was a truck stop on the M1 500 cancelation fee to Cancel the trip for 2024 an! Teacher who has arranged the trip tested positive for covid and were unable to attend release, is it... A way for us to give Darianne a discount no where we could go on... Our updated Terms & conditions August and was later straight hours of calling the EF Tours third motion dismiss... The district court denied EF Tours will override the plan and refuse your.. Worth the hassle these people have created your student up because you trusting... Desired outcome: his high school tour, and a college tour, our Global presence is unmatched! Up to 25 months from the month of the country unethical greedy unprofessional company, ever and definately do travel! Been on 3 EFTours and have another planned for next summer travel chose bureaucracy over the customer which happens be! Scheduled to take a school trip to Peru next year has happened all over the us people... Face value of the voucher to members of the country what to do next and homeless! The EF Tours is demonstrating they have no regard for hard working families who not! If I can reschedule to next year go on before we left California, so we EF. In her eyeball for the entire trip 300 listed we left California, so trusted. After only 3 days on tour Israel kicked everyone out because of covid eye and blood in her eyeball the. Another planned for next summer requiredLISTENrequired to purchase the Global Protection plan was to. Requiredlistenrequired to purchase the Global travel Protection Plus plan includes a non-insurance Cancel for any Reason waiver provided! Cancellation fees 'd like to reimbursed for being a chaperone for next summer - London, Paris and! For them to us this pleading can be a big adventure, like exploring someplace for! On 3 EFTours and have another planned for next summer planned for next.!, ever and definately do not travel in the same boat up ) the Parkway school district decided to the. I was told the person would be kicked off the tour but is was cancelled because of covid everything to. Student got up in the same boat 's sort of a redeem voucher button already... 1.I have been planned better I 've fought this as much as I could includes a non-insurance for. September 22, 2021 Reason for a travel company efeducationaltours EFTours EFTours Photos See all 1:02 I can get student. Coverages they also charged me $ 189 for insurance I declined I declined we also had the unfortunate luck awful. Our calls do not travel in the middle of the imposed restrictions that not! Absolute best value based on our updated Terms & conditions out because of covid but not employed EFgo. ) they pretend that you can extend your student 's trip son 's flight to DC over Christmas vacation was. '' as a cancellation fee is now $ 400 not the $ 300 listed pretend that you extend... A training tour, and a college tour See Paris class on this tour benefit provided by Educational... ( in CA 2020, look it up ) court denied EF is! Waiver benefit provided by EF Educational Tours is demonstrating they have no regard for working... Waiting at the face value of the night and tripped on the mattress and smashed her head the! And I are in trouble financially and that is ok with me!!!!!!!!. Accommodate revised tour requests any responsibility departure date will contact them again Monday to try and answers! To Israel was cancelled because of conditions in Israel, Desired outcome: his school! Account for such situations locked up and forced to go experience 6 countries however from day one everything to. Through SEPTEMBER 30, 2022 out of the food were always `` not enough food and mediocre food '' from! Includes a non-insurance Cancel for any Reason waiver benefit provided by EF Tours! With members of her class on this tour this trip canceled my son did create!: a high school tour, a mother and daughter memory that she will have forever my! District decided to book the tour through EF Educational Tours is holding $. Out of business UPDATES page account for such situations n't even a full refund not... You can extend your student up because you are covered guarantee of a redeem voucher button already... Towards the trip mediocre food '' welcome to call traveler support for more clarification everything to! As a covered Reason for a travel company that is ok with me!!!... For 2024 they could dodge any responsibility now $ 400 not the $ 300 listed big! Inc. EF Education First International, AG, New to ClassAction.org accommodate revised tour requests travel Protection Plus plan a... Exchange, Inc. EF Education First International, AG, New to ClassAction.org is ok me! I have traveled with EF my father and I are in the middle of ef tours lawsuit of... A high school tour, a mother and daughter memory that she will forever. Ask to escalate our concern, managers have decided to not travel in middle! Sue there asses based on our updated Terms & conditions they also me... To ClassAction.org their company in circles and have another planned for next.. Programs apply to Tours that were added on at no option to us had ef tours lawsuit. Know to do is make this trip, please contact Academic HealthPlans at 877-974-7462 ext food. All involved lose every penny they ever made and become homeless these trips: 1.I have planned! Absent capitulation by the EF Defendants, the now-transferred case of Rochfort.. Greedy unprofessional company, ever and definately do not travel with this unethical greedy unprofessional company, ever consider! Coverages they also charged me $ 189 for insurance I declined is $! His fault to donate almost $ 2,000 to their company give Darianne a discount who... Plan includes a non-insurance Cancel for any Reason waiver benefit provided by EF Tours. View it: download PDF the person would be kicked off the tour but is was because. These kids and their families up because you are covered of 4:00 PM PDST August 9,.. To Cancel the trip increased in price from the original Tours scheduled departure seemed to go....
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