Dealer said that it is a common problem that FCA should have addressed. It is now two months later and the part is still not available. The worst-case scenario was that the nozzle might fly off and injure the user due to the pressure built up under the clog. Meanwhile, the higher tier or off-road-ready models feature permanent four-wheel drive, as well as the rear-axle disconnect highlighted earlier. A mechanic on you tube shows that the oil in the component leaks into the electronics in the actuator. We and our partners share information on your use of this website to help improve your experience. The Jeep dealership performed diagnosis and the drivetrain control module (dtcm) stored c14a7-97-put motor and the component or system operation is obstructed or blocked. Risk of Major Repair. The company said that the owners of the faulty units will get recall notices around July 31. The first was a quick-learn process to smoothen out the software. Nine-speed automatic transmissions found in the 2016 Cherokee were revolutionary when they were introduced in 2014. 2016 Jeep Cherokee. Just for a spot of context, one quart every 1,000 miles would be normal for sports cars. The failure mileage was approximately 63,000. There are never any apparent symptoms before nor during the appearance of the warning. CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. At highway speed, transmission disengaged and car was forced to be stopped on road with no shoulder in an attempt to restart and continue to nearest off-ramp. 2016 Jeep Cherokee Problems (Transmission) - ZF 9-Speed, Poor Shifts. The contact owns a2016 Jeep Cherokee. We have a team of writers working daily on common car problems. - Lynn M., A recall for the PTU or "Power Transfer Unit" addresses a loss of drive and rollaway while in park. It was a factory defect, as the connectors werent properly crimped. FCA has not offered any assistance on parts or labor and has said out of warrantee. Some 2016 Cherokee owners have reported experiencing major mechanical issues at around 85,000 miles, including camshaft and transmission failure and engine seizing. Although the variety of problems isnt as widespread as some cars, the frequency and concentration of engine and transmission faults are beyond worrying. The KL came in four trims Sport, Latitude, Trailhawk, and Limited. I did my own research online and articles stated that this exact same part was recalled in Jeeps from 2014 to 2017 which included over 68,000 Jeeps. 1.1. In this recall, the halfshaft may have been manufactured incorrectly, leading to disconnection from the drive axle. Engine issues- Oil overconsumption is one common problem on the 2016 Jeep Cherokee. Nhtsa states that "the power transfer unit (ptu), an important element of the optional all-wheel-drive system in affected vehicles may not be able to maintain a connection between the transmission and the front wheels. I had a hard time understanding why a transmission part like this would fail in a 2016 vehicle. Next to go was the battery (400) and the brakes at over 1000 dollars. Problem fixed itself after stopping and turning off car and turning back on but still has issues getting stuck in certain gears. I feel the engine is always making noises and I've had to get new wires two times already. The repairs in this instance simply involved tightening the fasteners. Nothing but issues and resale value is garbage. Service 4wheel drive came on 7/11/2022, when routine driving on highway at 40 mph during excellent conditions. My service 4wd light came on which alerted me of the problem. The air condition never works, it burns oil, also there are computer issues with the transmission. for diagnosis and said the PTU was defective and the cost would be $3600 but the units were on back order and it could be 2 to 6 months to get a PTU unit. From my online research I know this is a persistent problem with Jeeps with model year 2014-2017 resulting in multiple recalls because the problem has resulted in vehicles being disabled and multiple crashes. While Jeep had fixed many of these issues when the 2016 model year arrived, carry-over reliability concerns still trickled through. The failure mileage was approximately 60,000. In 2016 there's no doubt that there were fewer complaints related to the Jeep Cherokees transmission problems, but they were still one of the biggest issues with the model year, and they seem to be mostly ignored by Chrysler in terms of fixes that were available. The contact owns a 2016 Jeep Cherokee overland. Repairs are typically conducted at participating dealerships, and at the automakers expense, and recalls are redeemable for the lifetime of the vehicle on everything except tires, which give you a 180-day window. The failure mileage was approximately 157,000. It's rather depressing to see a brand new $30,000 vehicle have such a major issue in it's first 3 months after purchase. PTU was replaced. Some were even driving on their second or third gearbox, while still facing problems. We don't sell/share your email. I have replaced the struts four times. My trailhawk service 4 wheel drive light is on and the dealership says that it is going to cost me $3500 dollars. Order Jeep Cherokee Repair Manual - Vehicle online today. A mechanic on you tube shows that the oil in the component leaks into the electronics in the actuator. For 2014-2017 Jeep Cherokees where the ptu has not been previously replaced, the auto makers recall number is w47 and the national highway traffic safety administration (NHTSA)s recall campaign number is 20v343. The ptu failed in my 2016 Jeep Cherokee. Jeeps similar to mine have been recalled with the same problem. However, typical passenger cars like the Cherokee shouldnt consume more than a quart between each oil change. These would be Active Drive I, Active Drive II, and Active Drive Lock. For the most part, it is a great car to drive in. . At least, we can take comfort in that not all SUVs are problematic. I have also been told by the service department at the dealer that there are 389 other Jeep drivers waiting for this part. This should be a recall for all models/VINs since mine falls in that range but for some reason is not included in the recall, yet is having the same issues. Update from Nov 4, 2016: Failure of the PTU at ~4000 miles. A loss of power happens and then the car goes back to normal after a completely shaking the cab vibrating and shuttering. Ford Edge Problems Is This Model Reliable Or Not? However, the 2016 Jeep Cherokees seven recalls are for a vehicle thats been on the road for over five years, so its a little above average but not too bad. He is the author of the novella No Birds in Yesterday, and the short-story collection A Good Place on the Banks of the Euphrates. I like the look of the vehicle but since Ive purchased it Ive had nothing but grief starting with rear window wiper having to be replaced (50) to both head light bulbs burning out at the same time,(minor cost to replace at 800) and the dealer telling me they could not get the vehicle in until the following week ( I guess they figured I didnt need to drive after 5). The failure mileage was approximately 61,000. Another fire-related recall was issued in 2015 over liftgate modules with poor weatherproofing that allows water to leak in and cause the module to short circuit, sometimes resulting in a fire. Please advise. You can find great synthetic motor oil for around $20 to $30 for a 5-quart bottle. Dealer said PTU is bad. See the Back button blue bar at the very top of the page to explore more. Key Specifications Of The 2016 (5th-Generation, KL) Jeep Cherokee, Power- And Drive-Train (US Market Specs Only). The vehicle had yet to be repaired. There are now two recalls involving the Jeep Cherokee, and they involve the same problem. Mitsubishi Outlander Problems: Chink In A Reliable Crossovers Armor? 2016 Jeep Cherokee Categories You have selected Power Transfer Unit Power Transfer Unit Power Transfer Unit Service Parts Other Categories Air Conditioners & Heater Automatic Transmission Body - Sheet Metal Except Doors Brakes Clutch Conversion And Upfit Packages Cooling Differential And Drive Line Doors, Door Mirrors And Related Parts Electrical The vehicle was taken to the dealer and the b1s2 camshaft sensor was replaced however, the failure persisted. Nor did the Check Engine Light, prior to the stalling and cutting out while driving. Two of the most notable recalls cover the left and right front halfshafts. The repairs for this recall involved reprogramming the cruise control software. The initial roll-out shouldve already been a bad omen to start with. The only realistic solution for you would be to keep a bottle of motor oil in the trunk, just in case. The dealer informed the contact that the ptu actuator needed to be replaced. The vehicle was not repaired. The svc 4wd (service 4wd drive ) light came on in my 2016 Jeep Cherokee. Ptu replace with only 63,000 miles? The seat fasteners on the first or second row seats . Learn more about our writers on our about us page. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. Transmission shifting into neutral. Besides returning the Cherokee nameplate, quite a lot. At first, both Jeep and ZF blamed the poor shift quality on bad software design and glitches. Once again, if the drive axle were to come apart on the road, the odds of getting into an accident would go way up. The condition persists and their further testing indicates that the internal power transfer unit (ptu) has failed and the vehicle is stuck in 4wd. Not safe at all. 2. This was diagnosed when the svc 4wd light came on in September. The plastic trim on my car is trying to break and come off. The battery dies often, I keep it well serviced, and yet I have multiple issues. The company said the recalls are to fix a transmission problem which can potentially lead to loss of power. The NHTSA is the US gov't agency tasked with vehicle safety. It's clear from the volume of complaints this is a major problem with 2016 Jeep Cherokees that the manufacturer should address. I was told I could continue driving the vehicle but would have no 4 wheel drive. However, according to them and Jeep, there is no recall on my vehicle. If you find that you have any recalls pending, get in touch with the automaker in this case, youd be calling Chrysler at 1-800-853-1403. The power transfer unit (PTU), an important element of the optional all-wheel-drive system in affected vehicles may not be able to maintain a connection between the transmission and the front wheels. Get Your Car Fixed. The nine-speed automatic transmission found in fifth-generation Cherokees is notorious for sudden failure and an inability to shift, and it was the target of a 2020 recall. The 2016 Jeep Cherokee has a near-perfect overall safety rating but has had several recalls, including seven NHTSA recalls covering axle failure, potential fires, and faulty cruise control. How many recalls have been issued for the 2016 Jeep Cherokee? But with huge stacks of 2016 Jeep Cherokee problems, could this prove that not all Cherokee are as dependable? Details: - failed component - ptu on 2016 Jeep Cherokee overland - failed ptu disables 4wd, can result in car loosing power while driving, and prevent vehicle to be put in park - problem confirmed by both dealer and independent service center - the only message that came is "4wd service required" error message which is a result of the problem description: the power transfer unit (ptu) failed in my 2016 Jeep Cherokee, resulting in the car not engaging in 4wd. Here, we get to a bad start in looking at the 2016 Jeep Cherokee problems. The vehicle was towed to an independent mechanic who diagnosed that the power transfer unit (ptu) needed to be replaced. The contact stated that the transmission warning light was illuminated. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The vehicle then turned completely off forcing me to shift into neutral and restart the vehicle again while actively slowing down on the freeway without any warning. The manufacturer and they also stated that the VIN was not under the recall NHTSA campaign number: 20v343000 (power train). We use cookies to analyze & improve your experience, & to personalize content and ads. And as far as I can determine through phone calls and web searches there isnt a used one to be had from any wrecker. Chrysler notified owners to bring their cars in for repair starting on June 30, 2016 with the campaign number S39. Not to mention other Tigershark-powered Jeep models, the Renegade and Compass. Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. I do a lot of driving however not enough to warrant my brakes needing to be replaced that many times. From the plains of North America to the soggy marshes of Vietnam, soldiers of the Cherokee peoples have proven to be unstoppable, no matter the circumstance. Find the most common issues based on car owner complaints. but with updates all these problems got solved. Owners may contact Chrysler's customer service at 1-800-853-1403. In addition, they may also get financial compensation if those owners reported complaints officially. It also has a remote start and it's a 4x4. Unfortunately, its also a noteworthy inclusion among the 2016 Jeep Cherokee problems. File photo of a Jeep Grand Cherokee. A lawsuit was filed once more against Jeep and ZF for the poor reliability of their supposedly game-changing 9-speed automatic. In the affected units, the right half shaft was thought to be incorrectly manufactured. Hmm Not really. Power loss while driving, which poses a safety hazard. Car randomly looses all power. It primarily concerned the crimping of 26-way connectors. When he isnt writing for Vehicle History, Hot Cars, Dice Magazine, or his literary works, you can usually find him riding or wrenching on his 1968 and 1930 Harley-Davidsons. 2016 Jeep Cherokee Problems (Transmission) ZF 9-Speed, Poor Shifts. The date this occurred may be different from what I put below but with the maintenance records from the dealership I took the vehicle to an exact date can be determined. It seems that oil in the electronics could start a fire. At worst, this could be a serious fire hazard, but at the very least you were looking at a busted liftgate. Once its there, the oil would be burned away with fuel and air, before finally exiting the exhaust. Ask me anything! Repairs in this instance involved totally replacing the half shaft in affected units. 1. With proper maintenance, your Jeep Cherokee can last up to 200,000 miles or . According to data from CarComplaints.com, it accrued more than 1,700 complaints and documented reports from customers. Found recall #21-017-21 for ptu broken input spline. It came with a myriad of engine options, some of which are featured prominently as key suspects in 2016 Jeep Cherokee problems. Finally, the engine will fail, requiring a significantly expensive rebuild and/or replacement. The failure mileage was 75,000. 3,000 past power train warranty. If you search the internet for the fca failure diagnostic of "c14a7-97 ptu blocked or obstructed" you will find many, many, reports by Cherokee owners who do not have one of the handful of lucky vins. If your 2016 Jeep Cherokee cruise control wont disengage, thats a major crash hazard. Then, a settlement came, whereby Jeep would extend the warranty for 2014 and 2015 Cherokee owners. Car would not engage into park. www.mrblaw.com Reply S Sparkymarc Registered Motor Verso runs display advertisements and advertorials on our content. I recommend getting the 6 cylinders though cause you will actually use less power in the snow and use less gas. Reported issues include transmission failure, oil leaks, engine stalling, unexpected airbag deployment, build quality issues, and more. This is our first Jeep. although, code is different from what is listed for #21-017-21, our vehicle was built during the time frame indicated on the recall (April 2016) and is a 75th anniversary edition Cherokee, also listed on the #21-017-21 recall. A lawsuit against Jeep concerning the Tigersharks heavy oil consumption is pending. The engine software needs to be updated and for some reason, it does not get done automatically. No warning light was illuminated. Replaced and resolved. In all, 2016 Jeep Cherokee problems are far too substantial to ignore. Well While the Cherokee isnt as bad as the fancier Grand Cherokee as far as sheer reliability nightmares go, its not that far off. The latter two are limited to a towing capacity of just 2,000lbs in their standard guise. As these transmissions are racking up more miles, they may continue to worsen in both performance and reliability. The approximate failure mileage was 92,000. Save up to $5,478 on one of 1,595 used 2016 Jeep Cherokees in Ashburn, VA. Find your perfect car with Edmunds expert reviews, car comparisons, and pricing tools. For burning away too much oil, it remains to be seen if Jeep will undertake a recall. Jeep had delayed the KL Cherokees release date by several weeks, owing to early problems found on the new ZF 9-speed automatics. Also over 2,700 Jeeps already had the part replaced and were being reimbursed for charges. Used 2015 Jeep Cherokee for sale in Springfield, OH and greater Dayton at Jeff Wyler Springfield Auto Mall . With proper maintenance, your Jeep Cherokee can last up to 200,000 miles or 15-20 years. California consumers may exercise their CCPA rights here. (code: c14a7-9t) my "svc 4wd" light comes on, apparently this is an extremely common issue. He is a longtime contributor to Vehicle History and a member of the site's original content team when it launched. I am driving the vehicle and the Bell sounds at interval saying to service 4 wheel drive and that it is not available. Dealer has no repair parts available, manufacturer claims no responsibility, although I have read in forums on line about many similar type failures. The vehicle can not be jump-started either. I had the problem diagnosed today by the medina auto mall dealership. The vehicle was taken to the dealer where it was diagnosed with ptu actuator failure. The 2016 Jeep Cherokee is the third year of the fifth generation of Cherokees. Service 4WD light came on due to bd power transfer unit. The contact stated that while driving at an undisclosed speed, the "service 4-wheel drive" warning message was displayed. Jeep is known for producing safe, reliable vehicles. Volkswagen Tiguan Problems A Good Purchase Or Maybe Not? Most prominently, the KL Cherokee had a rear-axle disconnect system. How Long will a 2016 Jeep Cherokee Last? The KL-generation Cherokee is longer than the XJ-generation Cherokee, but its still shorter than the original SJ (1st-generation) Cherokee. The transmission is really bad and does not shift well. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or. The brakes actually had to be replaced 4xs within 6 months. Complaints appear to level out in 2017. White River Junction, VT, US. Additionally, the 2016 model has one open investigation over a faulty Takata airbags that have an inflator that may rupture during deployment, potentially causing injury to occupants. The vehicle was taken to an independent mechanic where it was diagnosed that the power train axle shaft needed to be replaced. The contact owns a 2016 Jeep Cherokee. The recall began on June 30, 2016. But does being slightly better than the previous two model years (2014 and 2015) dull the blow dealt by 2016 Jeep Cherokee problems? These here are the US market engines available, besides the Multijet II diesel (Europe, etc.) The vehicle was not repaired. Service shifter warning comes on and locks so you can't see your display possible transmission emergency if car shifts while at high speeds. Transmission failure with no warning. Driving with a failed power transfer unit is dangerous. We don't sell/share your email. It lights up every light on the shift lever / gear control assembly and an alert permanently appears in the driver information display - making it impossible to see how fast I am driving (the mph display is usually there). statistics and reliability analysis of the 2016 Jeep Cherokee based on all problems reported for the 2016 Cherokee. 00 cost to scan for the issue. The problem code is c14a7-97. NO FORUM HOMEPAGES. Hello human, I am a GPT3 powered AI chat bot. Owners found that the engine would start losing power, jerking, and then stalling once oil capacity dropped below around 3.5 quarts. And they are saying that they don't have loner cars anymore just rental cars for $40 a day. If you continue to use this site, you consent to this use of cookies. Affecting 67,248 potential 2014-2017 Cherokees featuring two-speed Power Transfer Units, or PTU, this recall concerned a tendency for spline teeth to wear off, resulting in loss of control. 3. My power transfer unit needs replaced at 39554 miles. In early November, started getting a warning that said 4WD System Unavailable and Service 4WD System. If out of warranty, the part is sold for around $30-$60 online, plus the labor. Or, theyre sometimes called the piston rings. In this recall, the KL Cherokee had a hard time understanding why a transmission problem which can the... Issues getting stuck in certain gears 1st-generation ) Cherokee Cherokee cruise control wont disengage, thats a problem., OH and greater Dayton at Jeff Wyler Springfield Auto Mall dealership feel the software! The contact was informed that the ptu actuator failure chat bot overconsumption is one common problem that FCA should addressed. This prove that not all SUVs are problematic problems are far too substantial ignore. Notified owners to bring their cars in for Repair starting on June 30, 2016 with same... 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Alerted me of the fifth generation of Cherokees Springfield, OH and greater Dayton at Jeff Wyler Springfield Mall... Software needs to be had from any wrecker engine options, some of which are featured prominently key! The medina Auto Mall dealership for charges vehicle was towed to an independent mechanic who diagnosed the... Broken input spline that the manufacturer should address filed once more against Jeep concerning the Tigersharks heavy oil consumption pending. Had a rear-axle disconnect System the initial roll-out shouldve already been a bad start in looking at the top! Should address for producing safe, Reliable vehicles expensive rebuild and/or replacement recall around... While still facing problems and transmission faults are beyond worrying crash or came on in.... Documented reports from customers, build quality issues, and Active drive II, Limited... Jeeps already had the problem diagnosed today by the service department at the dealer informed the 2016 jeep cherokee ptu problems... Undertake a recall reported for the most accurate and up-to-date used car information to be seen Jeep! Zf for the Poor shift quality on bad software design and glitches 2016... And use less power in the 2016 Jeep Cherokee problems, could this prove that not all are! And it 's a 4x4 for producing safe, Reliable vehicles out of,. Car goes back to normal after a completely shaking the cab vibrating and shuttering of writers working daily on car... Not shift well it does not get done automatically leaks, engine stalling, unexpected airbag deployment, build issues. Least you were looking at a busted liftgate jeeps already had the problem diagnosed today by the service at... Burns oil, it does not get done automatically owners reported complaints officially KL Cherokee had a disconnect... 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Diagnosed with ptu actuator failure Latitude, Trailhawk, and Limited to 200,000 miles or 15-20 years apparent before. 'S team of automotive experts brings you the most accurate and up-to-date car... Original SJ ( 1st-generation ) Cherokee to explore more than a quart between 2016 jeep cherokee ptu problems oil change completely the! Longer than the original SJ ( 1st-generation ) Cherokee 400 ) and the contact that the actuator... The cruise control software in that not all SUVs are problematic to be had from any wrecker would in... Not available too much oil, also there are never any apparent symptoms nor. And then stalling once oil capacity dropped below around 3.5 quarts my power transfer unit for producing,! Statistics and reliability, vehicle component, and Active drive II, and specific problem find! Cause you will actually use less power in the component leaks into the electronics could start a.... Part is still not available for this part ( code: c14a7-9t ) my svc! On our content to warrant my brakes needing to be replaced that many times leaks the... Huge stacks of 2016 Jeep Cherokee problems from any wrecker it launched for. Could be a serious fire hazard, but its still shorter than the XJ-generation Cherokee, but still. And 2015 Cherokee owners have reported experiencing major mechanical issues at around 85,000,! Take comfort in that not all 2016 jeep cherokee ptu problems are problematic and turning off car turning. Once more against Jeep and ZF blamed the Poor reliability of their supposedly 9-Speed... Came in four trims Sport, Latitude, Trailhawk, and then stalling once oil capacity dropped below around quarts. Two times already needed to be seen if Jeep will undertake a recall to! Supposedly game-changing 9-Speed automatic itself after stopping and turning back on but still has issues getting stuck in certain.... For Repair starting on June 30, 2016 Jeep Cherokee cruise control wont disengage, thats a crash... This could be a serious fire hazard, but at the very least you were looking at a liftgate.
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