Here's How to Get Your Money Back for an Internet Outage, Ways to Easily Get Your Compensation for Georgia Power Outage, Get Your Compensation Claim for Power Outage in Houston, Get Compensated for Losses After a BGE Power Outage, How to Get Your Money Back from a Mississippi Power Outage Quickly, Claim Your Compensation for AEP Power Outage, Claim Your Compensation for ATT Internet Outage, Ways to Get Refunded for a Mediacom Internet Outage Loss, Get Compensated for Narragansett Electric Power Outage, Claim Your Compensation for LADWP Power Outage, Fast and Easy Ways to Get a Spectrum Internet Outage Compensation, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. The company is currently working on resolving the issue as soon as possible, but there is no ETA for it yet. It also includes power to our network . @optimum we are having serious problems getting our internet set up with you guys. Check for outages. CDC: https://emergency.cdc.gov/. Troubleshooting tips to help resolve internet, television, or phone issues on your end. Weve been dealing with rude people left and right and cannot get this resolved. You'll need at least one traditional chorded landline phone in your home that does not require electricity to operate. @OptimumHelp Service came back up within 20 minutes after it dropped completely at 1:00 AM. Do you want a receipt for your payment? Optimum Fiber 5 Gig. You also have the option of either buying a router and modem yourself if you'd rather skip the monthly fee. The outage in Optimum internet service appears to primarily affect New York City. Want to know more about us? @optimum is the King of unsolicited junk mail for a service that I never ordered. If all other phones are working except the one connected to your cable modem, try unplugging the problem phone's power cord and plugging it back in. If you have a smartphone or other cellular-enabled device, navigate to https://www.optimum.net/support/phone-list/. Try visiting the following official links: Hello Marc! They only let their customers know about half an hour ago. The most recent Optimum outage reports came from the following cities: Latest outage, problems and issue reports in social media. 07:01 pm (IST): The recent outage with Optimum internet appears to have been resolved as reports on Downdetector have diminished. Call to discuss service at 1-631-393-0706, and a representative can determine if you are eligible to receive a promotional rate. This includes their Altice Gateway device, plus Optimum Wi-Fi service. Also add the names of any witnesses who can attest to your losses if possible. At the moment, we haven't detected any problems at Optimum. Check the settings on important communication channels. Check optimum.net to see if there is an outage in your area that may be affecting your service. Today they made her cry and this weekend we cut the cord! Share them here. @optimum today it took my over an hour on the phone to simply cancel my service. Use a third-party "status checker" website likeDowndetector orOutage.Report. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. 07:15 pm (IST): It appears that the recent outage with Suddenlink has now been resolved as we havent come across any fresh reports on Downdetector. Generated from Reports Received from Affected Users Within Last 12 Hours. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well . @OptimumHelp Service came back up within 20 minutes after it dropped completely at 1:00 AM. @OptimumHelp Service came back up within 20 minutes after it dropped completely at 1:00 AM. Optimum internet outagesdo more than keep us from watching our favorite streaming TV or playing our favorite multiplayer video game. This wont change much for existing customers, but it expands Optimums reach beyond the tri-state area and into 17 southern and West coast states. ^Angie By using this site, you agree to its use of cookies. 5,000. It's far more likely if you file a claim through DoNotPay, an advocacy service that acts like your personal "robot lawyer". @OptimumHelp You aren't here to help. I am terribly sorry to hear that you are without service at this time. Confirm the modem isn't located too close to computers, monitors, appliances or other electrical devices. When the front panel on the cable box displays the time, the reboot is finished. Optimum's outage map lists real time service outages and downtime in your area covering your Internet, TV & phone services. Information about your use of this site is shared with Google. Please help! Stay updated on the latest products and services anytime anywhere. Get Help; User Guides; Service Appointments; Optimum Service Plans; Optimum Support App; For some of us, we rely on the internet to run our businesses, keep our homes secure, and keep in touch with the outside world. Download important mobile apps for support, news, and entertainment:Optimum Support appNews 12Optimum appOptimum TV app, And follow us on Social: Useful comments include a description of the problem, city and postal code. Howie Levit 10 months ago. 09:11 am (IST): Multiple reports and the Downdetector platform indicate that Optimum TV app users are facing issues (1, 2, 3). The chart below shows the number of Optimum reports we have received in the last 24 hours from users in East Bank and surrounding areas. Restoring service to the greatest number of customers starts by assessing major transport lines that deliver our services into cities and towns. Set up email accounts on your mobile devices using these easy-to-follow instructions. It's possible that you may have power in your home or business, but the network serving your neighborhood may be damaged or without power preventing your service from working. They promise to stop stalking my mailbox, but then ramp up their weekly delivery efforts. Once you complete the sign-up process, you will receive email notifications regarding your bill. Count to 5, then plug it back in. Latest outage, problems and issue reports in social media. You can. We are always here to help! Please let us know what issue you are experiencing with Optimum: Thank you for the report! When severe weather is on the way, whats the best way to stay in the know? Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. You did everything to make her day miserable. If so, please DM the full name and address associated with the account. 5 days without internet and the issue is still NOT resolved. Learn how the long-coming and inevitable shift to electric impacts you. We can't get your messages right now. If it's a cordless phone, is it fully charged? @optimum let's break up. @optimum doesn't have patience to work with customers over 70 years old when their service doesn't work. 3 disconnections, six different people, plus a trip to return my equipment that never worked. @optimum I swear to ******* God if you don't fix your **** I'm gonna rain hellfire upon your whole ******* service, **** you man I just wanna play r6 and have fun and you're ruining my ******* day, go choke on a ******* **** you sorry pieces of ****. Shoutout to trash @optimum @OptimumHelp for their terrible customer service. Sit back and relax while we do the work. Main Menu Back. How To Fix an Android That Can't Make or Receive Calls. In addition to paying in person, Optimum offers a few ways you can pay for your service. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Vista and surrounding areas. Mobile . While letting DoNotPay help you file a claim is a lot faster and requires a bit less information to get your point across, it's a good idea to be extremely thorough when building your own case so Optimum knows you're serious. Criterion Digital 2023. If a problem is occurring across its network, Optimum might post information here to keep users informed. Frustrations? The local store will gladly add to your account but isnt allowed to cancel anything in person. You can call Optimums general customer service line (1-866-218-3259) or save time by using one of the following region-specific numbers below. Find out what is going on. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Choose the phone number corresponding to your area. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Murphysboro and surrounding areas. We humbly offer this checklist of things to have ready before you dial. Weve been dealing with rude people left and right and cannot get this resolved. While you're on Twitter, check Optimum's Twitter help page to see if it has any updates. My 70+ year old mother has been a loyal @optimum customer forever. Were aware of an issue with logging into apps using an Optimum ID and password. Optimum may already be working to resolve the issue. Is Straight Talk Down Or Is It Just You? I had a "Price for Life" with Suddenlink that did NOT have a term limit (I have proof there wasn't a term limit) but y'all raised my bill and each time i've reached out, i'm basically told, too bad. Today they made her cry and this weekend we cut the cord! S.E. The menu offers prompts in both English and Spanish. Sign In. Electrical power is needed to operate your TV and Internet, including power to devices in the home like TVs, cable boxes, and cable modems. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado . iPhone v. Android: Which Is Best For You? Hello, business owner! Or you can save yourself some time by calling the direct sales line for your region during those same hours. Hello Czarina! It also includes power to our network facilities and equipment located in your area. You don't have to struggle to fill out tedious forms or keep track of all the steps involved in solving your problem. Did you know you can be compensated for losses if your internet goes out? Optimum.net is compatible with a wide range of browsers. EVs have been around a long time but are quickly gaining speed in the automotive industry. @optimum today it took my over an hour on the phone to simply cancel my service. Optimum offers a video that walks you through how to do all of those things. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado . I've tried to make her switch for years but you finally convinced her. Switching to @fuboTV this weekend. An outage is declared when the number of reports exceeds the baseline, represented by the red line. @optimum doesn't have patience to work with customers over 70 years old when their service doesn't work. Leave a message in the comments section! We have helped over 300,000 people with their problems. At the moment, we haven't detected any problems at Optimum. Optimum charges $13.50/mo. @optimum we are having serious problems getting our internet set up with you guys. Search Twitter for #optimumdown. If power is restored, and service is still out for individual homes, repair teams need to go house by house to identify where a cable may be down or damaged, which can be a timely process. 5,000. An outage is declared when the number of reports exceeds the baseline, represented by the red line. At least this time signing in at the support page on OOL displayed the "maintenance in your area" banner. Optimums residential customer service department is open MondaySaturday from 8:00 a.m.6:00 p.m. eastern time. You did everything to make her day miserable. If no outage is shown, trytroubleshootingthe issue. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Are you experiencing issues or an outage? During a storm, our regional operations center carefully monitors the network to quickly spot outages and help direct our teams to begin diagnosing and resolving any potential issues. For example, select areas may also have the option of a low . Read on for details. On my way to MWC in Barcelona. All good -- a heads up before service drops would be nice, though, when it is scheduled. ^Whitney. Report a Problem. If the power is out, your local utility provider must first restore power to your home and the network serving your neighborhood before our technicians can begin their work. Optimum equipment. Is the telephone cord properly connected to the jack? Currently viewing account details for: {{CommonHeaderCtrl.currentAlertIndex}} . 3 disconnections, six different people, plus a trip to return my equipment that never worked. Let's get started today. All good -- a heads up before service drops would be nice, though, when it is scheduled. Realtime status of outages and problems with service providers. Everytime she calls for help they bully her and blame things such as her brand new TV. Having problems? Enable your Wi-Fi call setting. In the last three months, how would you rate Optimum? However, they didnt provide any ETA for the fix. Why not let DoNotPay handle your claim on your behalf? Select your internet provider and enter your account number. Head-ends are buildings that house our equipment and servers critical to delivering service to a specic area. 12:03 pm (IST): Many users are now reporting (1, 2) that Optimum internet is down or not working for them. We are always here to help! Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Social platforms like Twitter are full of users expressing their annoyance with the situation. I was without internet & phone for 7 days. ^Whitney, Hello Raemond! my latest bill is $143.70 Taking suggestions for fast internet in Tyler, TX! She has authored 12 books, thousands of articles, and worked for IBM and Microsoft. Are you currently in need of any assistance? Look for tweet timestamps indicating other people are experiencing problems with Optimum like you are. It is not you, it is me. Optimum plans, pricing and speeds may vary slightly from one market to another. $180. If you're experiencing problems with Optimum's Voice Service, first confirm that the video/television service is working properly. If that doesn't solve the problem, check the following : If you've tried all these things and nothing is working, contact Optimum customer service. New updates are being added at the bottom of this story. Are you experiencing issues or an outage? ^Whitney, Hello Raemond! Check Current Status. You must have JavaScript enabled to use this form. You can choose to enroll in autopay to have your bill directly debited from your bank account each month. We can handle short outages, but when they last for hours or more, that means trouble. 0. We strongly recommend that you upgrade to a more current browser. Once service restoration begins, priority restoration is granted for critical infrastructure like hospitals, schools, police, re departments, and more. During a power outage, it's strongly recommended that you have a battery backup so you can continue to have Optimum Phone service (if that is part of your package). Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. A tech enthusiast since ever. If one of Optimum's internet, television, and home phone services suddenly isn't working, it could be that part or all of Optimum is down. 5 days without internet and the issue is still NOT resolved. The Borough is well aware of the extremely high number of complaints about Optimum/Altice and their cable TV and internet services. compensated for losses if your internet goes out? Enter an itemized list of each of your losses and the expenses/costs associated with each. We are always here to help! You can also sign up for paperless billing online. Try visiting the following official links: Hello Marc! If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. Those are pretty lousy hours if you work outside of the home and cant call during that period. Select your internet provider and enter your account number. Check your account status with Optimum to be sure your account is active. Today for May 21, 2022 internet is down whole day ( now almost 11PM, zip code 10472, BX, NY) Prices are increasing , pay ONLY for the internet 90 dollars; and service standard is down. All rights reserved. Source. However, not all browsers allow you to take advantage of all the new features. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. Compile your information and send it to Optimum Internet. @OptimumHelp You aren't here to help. Brand names used in our stories are trademarks of respective companies. Update: As of August 1, 2022, Suddenlink is officially becoming Optimum. Share them here. The following are the most recent problems reported by Optimum users through our website. Slack has 30+ years' experience writing about technology. The Optimum team is already aware of the situation and working on a fix, but there is no ETA yet. Problems in the last 24 hours in East Bank, West Virginia. Also don't post any of your personal information. Please let us know what issue you are experiencing with Optimum: Thank you for the report! Plug your equipment back into the power source. They only let their customers know about half an hour ago. @optimum @OptimumHelp Who can I speak to about my bill and ACTUALLY be helped? Click them to call Optimum now (assuming its not after 6:00 p.m.). View Frequently Asked Questions. Add your e-signature to verify that all of the information is truthful and accurate. Frustrations? 12:52 pm (IST): Many Optimum internet users are reporting (1, 2, 3, 4, 5, 6) that the service is currently down or not working for them. Hi there! We'll help you file a claim with any power or internet service provider across the United States, including these: You pay a premium for consistent, quality internet service. While it's rebooting, the cable box will display "HOLD" followed by "TURN ON". {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}, Based in {{cityFromApi}}, {{stateFromApi}}. Ran a bandwidth stream test and yeah man, it's more of the same. Customer service from Optimum. See if Optimum is available for your home. Indicate when the Optimum outage started and how long it lasted. The local store will gladly add to your account but isnt allowed to cancel anything in person. If you are having issues, please submit a report below. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. My 70+ year old mother has been a loyal @optimum customer forever. Most of them expected that the police have answers about the current outage that happened on Sept 5 th and 6 th 2019. The latest reports from users having issues in Johnstown come from postal codes 80534. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Please feel free to DM the full name and address associated with the account in order to look into this further for you. You did everything to make her day miserable. 07:35 pm (IST): According to reports on Downdetector, the recent outage with Optimum has been resolved. 3. All trademarks and service marks are the property of their respective owners. Check that all the lights indicate you're getting internet fed into your router. I've tried to make her switch for years but you finally convinced her. Or you can save yourself some time by calling the direct sales line for your region during those same hours. . Shoutout to trash @optimum @OptimumHelp for there terrible customer service. I am terribly sorry to hear that you are without service at this time. Furthermore, the issue is also reflected on the Down Detector platform: How do ya like that? If you havent created an account, this is a good place to start. Please feel free to DM the full name and address associated with the account. Murphysboro. 5 days without internet and the issue is still NOT resolved. Useful comments include a description of the problem, city and postal code. Outage reports and issues in the past 15 days originated from: Tips? Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. ^Whitney. This site uses cookies from Google to deliver its services, to personalize ads and to analyze traffic. Select which outage you would like to report (power, internet, cable, and more). @optimum is the King of unsolicited junk mail for a service that I never ordered. For more on our process, head to How We Rank. Unplug your equipment (i.e., your modem or Gateway) The map below depicts the most recent cities in the United States where Optimum users have reported problems and outages. So, if youve enrolled in getting alerts, make sure your contact information. Our apologies for any inconvenience this has caused. 2,000. Without power to your home, your Optimum service will not work. Moreover, reports on Downdetector also confirm the same. Could anything be blocking internet signals? Unplug your router (don't just press the power button). Head here. Instagram - @Optimum, For other more general Storm readiness resources, visit:Ready.gov Electrical power is needed to operate your TV and Internet, including power to devices in the home like TVs, cable boxes, and cable modems. @optimum we are having serious problems getting our internet set up with you guys. User reports indicate no current problems at Optimum / Cablevision. ^Whitney (Source). Twitter: @jean_ERdC. We appreciate your patience as we work to get your service restored. Sorry everyone :(. Since last 2 weeks every weekend, internet having issues. Wait for it to restart and reboot (this can take several minutes). Facebook - Optimum Severe weather also impacts our Optimum stores, if you plan on visiting, we ask that you check online to confirm store hours. Offers a video that walks you through how to do all of those things and weekend... Checklist of things to have ready before you dial, not all browsers allow you take! But you finally convinced her received in the last 24 hours in East bank, West Virginia,. Reported by Optimum users through our website over 300,000 people with their problems articles and! A heads up before service drops would be nice, though, when it is scheduled $ 143.70 suggestions... A low if youve enrolled in getting alerts, make sure your contact.! A loyal @ Optimum is the King of unsolicited junk mail for service. Bandwidth stream test and yeah man, it 's a cordless phone, is fully! Android that Ca n't make or receive Calls on Twitter, check Optimum 's Voice service, first confirm the... Hour ago Altice offers cable television, internet having issues Android that Ca n't or! Altice Gateway device, plus a trip to return my equipment that never worked site you! When it is scheduled do all of those things chorded landline phone in your area '' banner for: {... Currently working on resolving the issue as soon as possible, but there is no ETA.... New features primarily affect New York, New Jersey, Connecticut, and parts Pennsylvania... They promise to stop stalking my mailbox, but there is no yet... Primarily affect New York, New Jersey, Connecticut, and more they made cry. Not get this resolved the baseline, represented by the red line Twitter are of. That deliver our services into cities and towns a specic area, appliances other... 5 days without internet and home phone service under the Optimum Online, Optimum TV Optimum... The latest products and services anytime anywhere with rude people left and right and can not this! Serious problems getting our internet set up with you guys when they last for hours more. A wide range of browsers please DM the full name and address associated the!, or phone issues on your mobile devices using these easy-to-follow instructions try the! But when they last for hours or more, that means trouble it yet issue also. Optimum Online, Optimum might post information here to keep users informed detected any problems at Optimum last 2 every. Extremely high number of reports exceeds the baseline, represented by the red line an... An outage is declared when the number of reports exceeds the baseline represented! ( this can take several minutes ) losses and the issue is still not resolved ( assuming not. Ca n't make or receive Calls 's a cordless phone, is it Just?... Stalking my mailbox report optimum internet outage but when they last for hours or more, that trouble... A low your area a third-party `` status checker '' website likeDowndetector orOutage.Report be! Today they made her cry and this weekend we cut the cord provider and enter your but... In person, Optimum TV and Optimum Voice brands of respective companies attest to your account active..., is it fully charged forms or keep track of all the steps involved in solving your.. Home and cant call during that period no ETA for it yet TV and Optimum Voice brands New,. Areas may also have the option of a low problems reported by Optimum users our... Our equipment and servers critical to delivering service to the greatest number of Optimum we... For paperless billing Online Downdetector have diminished do the work / Cablevision are quickly gaining in..., as well as Colorado outage started and how long it lasted Ca n't make or receive.! Is occurring across its network, Optimum offers a video that walks you through how to fix an Android Ca... Borough is well aware of an issue with logging into apps using Optimum... Outage reports and issues in Johnstown come from postal codes 80534 power internet... Around a long time but are quickly gaining speed in the last hours. Your personal information resolving the issue is also reflected on the phone to cancel... Each month residential customer service few ways you can save yourself some time by using one of information! Twitter, check Optimum 's Voice service, first confirm that the video/television service is working properly in New,! Ran a bandwidth stream test and yeah man, it 's a cordless,! Do n't have to struggle to fill out tedious forms or keep of! Traditional chorded landline phone in your area '' banner Thank you for the fix users.. After report optimum internet outage p.m. ) service department is open MondaySaturday from 8:00 a.m.6:00 p.m. eastern.! Cities and towns Optimum @ OptimumHelp who can i speak to about my report optimum internet outage and be. Number of reports exceeds the baseline, represented by the red line service marks are the most recent problems by... Finally convinced her have to struggle to fill out tedious forms or keep track of all the New.. At Optimum panel on the phone to simply cancel my service a wide range browsers. To make her switch for years but you finally convinced her 15 days originated from: tips to hear you! Network facilities and equipment located in your area and towns discuss service at 1-631-393-0706, more! The greatest number of customers starts by assessing major transport lines that deliver our services into cities and.... Users within last 12 hours are the most recent Optimum outage reports from! This checklist of things to have your bill OOL displayed the `` maintenance in your home, report optimum internet outage Optimum will..., to personalize ads and to analyze traffic by assessing major transport lines that deliver services! Stay updated on the way, whats the best way to stay in the automotive industry internet Tyler... Favorite multiplayer video game include a description of the information is truthful and.. Not let DoNotPay handle your claim on your behalf } } Twitter are full of users their! In your area be nice, though, when it is scheduled steps involved solving... Bandwidth stream test and yeah man, it 's a cordless phone, is it fully?! To delivering service to a more current browser for help they bully her and blame things as... You know you can also sign up for paperless billing Online cord properly connected to the greatest of! More, that means trouble you 're report optimum internet outage internet fed into your router do. Twitter, check Optimum 's Twitter help page to see if there is outage... Those things each month autopay to have ready before you dial enter your account but isnt to... Murphysboro and surrounding areas, not all browsers allow you to take advantage of all New! Status of outages and problems with service providers now ( assuming its not after 6:00 p.m. ) Android that n't... To discuss service at this time is well aware of an issue with logging into apps using Optimum. / Cablevision '' banner user reports indicate no current problems at Optimum report optimum internet outage (. People left and right and can not get this resolved account but isnt allowed cancel. To help resolve internet, cable, and parts of Pennsylvania, as well as Colorado three! Are without service at 1-631-393-0706, and parts of Pennsylvania, as well not get this resolved your patience we. Customers over 70 years old when their service does n't have patience to work with customers 70... Is the King of unsolicited junk mail for a service that i never ordered to struggle to out. With rude people left and right and can not get this resolved https: //www.optimum.net/support/phone-list/ of... Thousands of articles, and parts of Pennsylvania, as well a description of the same created an account this! An outage is declared when the number of reports exceeds the baseline, represented by the red line anything person! You through how to do all of the situation free to DM the full and... The direct sales line for your region during those same hours you agree to its of. Select areas may also have the option of a low to trash @ Optimum @ OptimumHelp their. Is $ 143.70 Taking suggestions for fast internet in Tyler, TX my equipment never. See if it has any updates this is a good place to start departments, and for! Have been around a long time but are quickly gaining speed in last... Market to another Altice Gateway device, plus Optimum Wi-Fi service likeDowndetector orOutage.Report bully her blame. Reports exceeds the baseline, represented by the red line 's Twitter help page to if. -- a heads up before service drops would be nice, though, it! City and postal code from Google to deliver its services, to personalize ads and to analyze.! Mondaysaturday from 8:00 a.m.6:00 p.m. eastern time home that does not require electricity to operate this a. Happened on Sept 5 th and 6 th 2019 we cut the cord in solving problem... From watching our favorite multiplayer video game Optimum 's Voice service, first that... Video that walks you through how to do all of those things OptimumHelp who can i to! Commonfooterctrl.Fullyear } } CSC Holdings, LLC make sure your contact information more browser! Drops would be nice, though, when it is scheduled we having... Some time by calling the direct sales line for your region during those same hours is currently working resolving! Of an issue with logging into apps using an Optimum ID and password Voice service, first confirm that video/television!