Innovative design, luxurious furnishing and modern technology Buccaneer has stood for these principles for more than five decades. Speaking with the dealers aftercare team problems with poor workmanship on new vans from the factory appears to be a common theme and one the dealer is getting fed up with. I agree, Elddis should be more proactive and maybe get some sympathy from their customers. Rather than the dealer repalcing the front panel which normally seems to involve a trip tpo the factory, we have opted for the hairline cracks to be repaired by a professional company. But you are prepared to bend every sinew to flame anyone that dares to suggest that maybe your beloved Buccaneer's are less than perfect. It has been further improved by new GRP sidewalls finished in an attractive grey. I dought that any mechanic would grease a brake shoe, even an apprentice, the wording could be wrong. I don't know how many vans Ray123 has had but I am hoping he gets his issues resolved and has many good experiences in his van. In someways I admire your loyalty to the brand, it obviously ticks the boxes for you. It has plenty of sockets and a top-spec separate oven and grill. No liability will be accepted for damage caused by fair wear and tear, willful damage, negligence or abnormal working conditions. #1. So I can see why a deliberate act is something to think about. Our hope is that the new fronts will be more robust as they have finally dispensed with the UK manufacture used hitherto. If the arbitrator finds in favour of Erwin Hymer Group UK Ltd, the customer will lose their deposit. The kitchen worktop is chunky, but insufficient for a van of this size and price In the unlikely event that you experience a problem with your caravan, motorhome or campervan please contact your Retailer. Now that Barracuda has settled in (with a couple of minor tweaks), the design team in County Durham no doubt decided it was time to take the idea into new layouts. Clear editor. Please complete the Notification of Change of Ownership form in your handbook. Unique, class-leading specification. Address:Caravan and Motorhome Club, East Grinstead House, East Grinstead, West Sussex, RH19 1UA.Need help? Update your browser to view this website correctly. She says that they are very busy but there are problems getting the raw materials so if they are having problems, perhaps other manufacturers are having similar problems. Hers a link to a good company for gas products. It was a good idea to extend the L-shaped settee format into other layouts generally, the Buccaneer Bermuda works well. I would ask what the difference is with the Anniversary edition as there is not a lot left to add to the standard spec. Upload or insert images from URL. In Years 3 and 10 the service must be completed no more than 60 days before the anniversary of the date of purchase. Copyright 2023 Caravan and Motorhome Club. Step aboard the Buccaneer Cruiser and youll see that this tourer is special, regardless of whether you like dark wood and two-tone upholstery. I hope we get our vans soon. If youve enjoyed reading this article, why notget the latest news, reviews and features delivered direct to your door or inbox every month. It would therefore be a bad business decision for Elddis. All our vehicles are built with fully bonded SoLiD Construction, The latest touring caravans from Buccaneer. No liability will be accepted for any consequential loss, damage, costs, expenses or other claims for compensation arising which were not reasonably foreseeable by both parties when the caravan was originally purchased. Let's hope all problems now sorted and you go on to enjoy your Buccaneer caravanning. Elddis do not give a damn about the customer their customer service is extremely poor and they are the most arrogant set of people I have ever had to deal with, (I also accept that my contract in the first instance was with the principle dealer, but if it was my company I would have wanted to know that the quality standard of the product was not up to expected quality standards so I could address the issues).2. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Includes USB input, Advanced Remote Control app (your smartphone becomes the RC), and anti-theft detachable panel. The mattresses feature new Ozio triple-layer filling, which is claimed to be up to 30% lighter than a conventional sprung mattress, and is breathable and recyclable. Has found a Bucaneer 30, which looks pretty good in the pics, and has a ton of equipment. Erwin Hymer Group UK Ltd will pay for the costs of arbitration, subject to the owner paying a 250 deposit. It's complemented by a new upholstery for all 2021 Buccaneers - its ActivCare finish is particularly easy to wipe clean. Address:Caravan and Motorhome Club, East Grinstead House, East Grinstead, West Sussex, RH19 1UA.Need help? Elddis Crusader Storm 2000 Kgs, Unipart Royal Atlas Mover . It will soon be on its 4th front window and 4th set of upholstery. Just received email from dealer now delayed to end of August. caravantalk. He first called about my old S2, which was already gone. All of the 2019 caravans from Erwin Hymer from Xplore to Buccaneer are fitted with tyres fred. The benefits of a Buccaneer for towing remain as ever for the 2021 season. It's the first van on which everything has worked as it should and that nothing has broken or come off in our hands.I. The Policy is not retrospective and is applicable to 2012 Model year caravans and motorhomes onwards. AL-KO Chassis with AKS 3004 stabiliser and ATC. Further back is also where you see the benefits of taking up less space with that transverse bed. Have a look at the Bessacarr range. My July delivery is no longer possible. These cookies do not store any personal information. I found further cracks in the rear panel.all in a well cared for coveted van. Update my browser now, Home Search on here for Buccaneer. February 24, 2019 . I am expecting the fob off but at least I will have the satisfaction of putting my point across. Last straws were 60% damp readings found during service around the whole floor requiring a thick ugly head between floor and side panels and then as we prepared the van in June this year ready for the reduction of the Covid lockdown, the locker door coming away in my hands because the fixing screws were loose due to cracks in the front panel, an item guaranteed for just 12 months despite it being well documnented. Oct 13, 2021. They are exposed, examined, cleaned and adjusted. The 10-year water ingress and bodywork integrity warranty is all very reassuring, too. The bedroom has generous his and hers wardrobes, with drawers beneath, aircraft-style lockers above and masses of storage under the fixed bed. You may also have to adjust your driving style over rough terrain and particular attention should be given to the height of the tow ball in relation to the caravan coupling. Stand to be corrected though. Reactions: Kerry&Michael. Started 57 minutes ago, By The dealer I purchased the van thought also did not want to know, it was only through the persistence of the service manager, the only one who cared that the issues have now been resolved. I think Buccaneer have been around for a lot longer than 50 years? For a better experience, please enable JavaScript in your browser before proceeding. Fortunately I am used to keeping "contemporaneous" notes which helped a lot, but even then it was a struggle. It would therefore be a bad business decision for Elddis. What have I learnt from this experience, 1. coachman caravan problemsNitro Acoustic. So I empathise entirely with your story. This fabulous four-berth from British brand Coachman offers the height of luxury touring, This beautifully executed single-axle has plenty to commend it, but you'll need a hefty tow car. I ordered my Elddis Crusader September 2020 to pick up March 2021. When the small pull-out table doesnt offer enough space, fetch the freestanding table from its convenient cupboard behind the offside sofa. By Wayward Pilgrim, February 23, 2019 in . The most obvious is its size. The serious problems continued. These cookies will be stored in your browser only with your consent. A large mirror adds to the sense of space. Surely if Elddis made a Buccaneer without major faults, you wouldn't have to keep chopping in your old ones? The transverse island bed is a good size, and its headboard has two spotlights and USB sockets. Simply called Levelsystem, it runs from a central hub unit, mounted under the floor just behind the axle; inside it there is a gyroscopic sensor. The ideal caravan for a couple planning to leave it pitched for the season Next generation E&P Level C Touchscreen hydraulic automatic self- levelling system effortlessly level at the push of a button within 2 minutes! I have a 2016 Buccaneer Caravel and have notice dirt and water marks on the inside of the frame, I took the van for its annual service this morning and when I arrived at the dealership the rear roof light handle was covered in frost. Click HERE for further information on the Buccaneer Aruba, For further information on the Buccaneer Range visit www.elddis.co.uk. Display as a link instead, If its true and I receive the van it will be 12 months from ordering to delivery. Raywood. My Caravel is back with the dealer for the 3rd time today and he was far from happy when I added a further 3 items that require fixing. Looking forward to a trouble free 2017 caravanning. Damp from year one, into year 2 & 3 along with cracked panels and no support from the manufacturer. JVB66 replied on 18/06/2021 08:10 Member JVB66 Campervanner from Hertfordshire Posted on 18/06/2021 08:10 Quote You would have had to seriously rub the dealer up the wrong way if you believe they would deliberately grease the brake pads. Did it include 'E. You would have been shown the brake shoes if they had been replaced. I was really shocked about the comments on the problems and poor build quality particularly as the price is very high..has anyone got any ideas of similar Caravans to look at 8 wide, thin wheel etc.. but does not have the major problems that it seems the Buccaneer range does. Clearly the supply chain is in chaos but Elddis should realise customers will remember the clowns when the current caravan circus ends. TIA 7 replies Follow richardandros replied on 22/10/2020 12:06 Member The caravan levels itself within 2 minutes at the push of a button whether camped on a steep coast or hillside. Why would the AWS engineer note the grease on the brake shoes if it was not there? Compatible with iPhone and Android. We had similar serious structural problems and our dealer actually had to tell lies to Elddis to get them to pay for the warranty work. Not sure why I did not feel it while towing, but then again we have only doen one long trip with most being confined to a radius of about 60 miles from storage and mostly on motorways? We have never had an issue with any site here in the UK or on the continent. If it was deliberate that could be attempted murder. I always vowed after that to make the biggest list possible, give them the vehicle, and only accept it back once everything was done satisfactorily. Proudly powered by WordPress | Theme: Newsup by Themeansar. Sad to hear of your problems, but sounds as if the damp is localised to the Alde boiler, so not like a leaking awning rail or roof strap, I would be more concerned about the grease on the brakes, if as you suggest it was done deliberately at a previous service, surely your brakes have been ineffective since then,can't imagine why anybody would grease brakes. Our 2018 Buccaneer Cruiser went for its 4th service yesterday with AWS technician who is fanatically thorough. They would remove the drums but not the shoes. We have been towing the monster since 2016 and have not had any issues. Not a good position anyhow. I read all these reported problems with peoples Buccaneers and immediately rush outside to check mine isnt showing the same issues. I think you deserve that. This high-quality four-berth has much to offer, as long as you don't mind the slightly limited 2023 Practical Caravan is part of Future plc, an international media group and leading digital publisher. At least the Bermuda is blessed with big wardrobes either side of the bed, and two sizeable overhead lockers in both the front lounge and the bedroom. All Elddis, Compass, Xplore and Buccaneer products are classed as portable and therefore all work under warranty requires the caravan or motorhome to be delivered and collected from the selling Retailer. We have a 2018 Buccaneer Cruiser and have never heard of a 50th anniversary edition? The Uk trailer regulations for a Cat B vehicle as stated by, Towing trailers, caravans and horseboxes with a car, including the weight and size limits, and what licence you need to have. The work surface itself has a large extension. This category only includes cookies that ensures basic functionalities and security features of the website. But yes, I am going for a 4th. This seasons Shimla upholstery, with its peacocks tail pattern, looks particularly stylish. By You will unfortunately find a whole load of people reporting faults that should not be happening. Been chasing dealer lots and now told date was delayed yesterday to mid June but and Elddis won't now commit to any dates. If it costs more I would look at what extra you get, and ask is it worth it? I didn't check the date of the OP when I replied - assuming it had only just popped up - which it had. I have become friends with a guy who is looking for a boat. Unique, class-leading and exclusive to our flagship Buccaneer range, all interior walls are engineered with an entirely seam-free finish. Now that Barracuda has settled in (with a couple of minor tweaks), the design team in County Durham no doubt decided it was time to take the idea into new layouts. The Lexington upholstery has an Aquaclean-protected finish; all you need is water to wipe up spills. Oh dear, an all too familiar theme to the post. Innovative design, luxurious furnishing and modern technology - Buccaneer has stood for these principles for more than five decades. Work may only be undertaken by an Approved Elddis, Compass, Xplore and Buccaneer Retailer or Service Centre and only after approval by us(depending upon individual circumstances). Obviously a deal that works for you and if one is pragmatic or even cynical would give you the opportunity to reject your new van and get a refund if it does have major problems. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. That would be a very serious matter, becasue of how dangerously it left the caravan which could easily have caused injury or death. ValA With five drawers, it is clearly meant to be part of the kitchen, but it is just the right height for serving drinks to your guests especially as there is a cupboard with drinks holders directly above. Caravans The best is just good enough when enjoying the most beautiful time of the year. Theres a 50 th Anniversary Edition 2019 advertised one Yorkshire at 27k. How were these fastened? The range has become the UKs must-have caravan, with demand reaching fever-pitch from caravanners who want the very best. Theres also excellent kitchen storage, with four large drawers, a big cupboard and a bank of shallower cupboards overhead. 4 of them considerably improbable in the extreme. Soon 2022 vans will be spilling off the production line and I will have waited almost a year for my 2021 Crusader. We love this caravan and will keep it for a long time now. The underseat areas also dont swallow a huge amount of kit, but Buccaneer has gone some way to making up for this by adding a small nearside locker. The Practical Caravan Buccaneer Barracuda review 191,784 views Oct 26, 2017 845 Dislike Share Practical Caravan 29K subscribers Luxury touring gets an interesting newcomer with the 2018. The good provision of drawers continues into the kitchen proper on the nearside, with three large ones under the worktop, plus a large cupboard that contains two useful storage baskets. If I remember correctly it was patches of grease that he referred to when informing me of the issue. Worth reading the 2015 Buccaneer Cruiser thread as well as the 2016. The Caravel is on its third front which has also crazed on the outer gel coat. Youll also find a 100W Truma solar panel, underfloor heating for the remote-controlled Alde 3020 system which you can operate via your smartphone a load-limiter to prevent tripping site electrics, wheel locks, alarm and tracking systems, and an external gas point. We agreed on 5k and walked away laughing. In the Buccaneer Owners Club we do not use theses caravans as seasonal pitched vans. The area is flooded in light from another Stargazer rooflight. Spacious, superbly equipped and beautifully made Alarm system with PIR (Passive Infra-Red), TrackerTM Thatcham Category S7 approved stolen vehicle recovery system (includes first 12 months subscription), Improved 1400mm x 440mm Large Heki Lux Stargazer rooflight incorporating pleated blind and fly-screen, with stylish surround and independently switched integrated downlights, Pioneer Bluetooth radio with Smart Sync. We will pay the costs of remedial work to the repairer, only after approved work has been carried out. Ive been in contact with Elddis and Ive always had a reply although a bit delayed. Hi, I have been reading the Review in Practical Caravan on the Buccaneer Clipper and agree with all but the conclusion. ReviewsBuccaneerBermuda, By Peter Baber How helpful a reply like this must be to someone that has genuinely come to C/T for help and advice. There is enough room for a sideboard, which also houses the table. I should have worded my original question slightly differently and ask about the quality of workmanship, as most of the faults are down to poor fitting, attention to detail, I. E poor adjustment of door catches and the bed retaining magnet. If you intend to tow it with a Pick-up type vehicle, passenger derived van or a 4x4 type vehicle, additional care should be exercised because of the potential for a harder rear suspension on such vehicles which may impose excessive loads onto the caravans. Your Retailer can forward this information to us. Buccaneer is the epitome of premium caravans "Made in the UK". All rights reserved. It seems the biggest issue is serious water leaking and the scariest bit is I found out that even though Eldis say it has a 10 yr water ingress guarantee in the small print the front and back is only a one year warranty . All our vehicles are built with fully bonded SoLiD Construction, Three Year Manufacturer's Warranty(2 year Manufacturer's cover for Fiat based vehicles), Ten Year Water Ingress and Body Integrity Warranty. If you have an account, sign in now to post with your account. 30,000 Buccaneer caravan tour, including how it works, we look at this Buccaneer luxury caravan tour and see how it all works, the Buccaneer Galera is a 6 b. Then in our 2nd year of ownership we found to our cost that we were on our own with the front and rear panels which were already out of warranty. We finally got rid in year 3 thank goodness, losing a lot of hard-earned money. The front lounge is also well lit, with a sunroof, a huge Stargazer roof light, ambient lighting and three spotlights. E & P Compact Levelling System. I know that the first contact is with the dealer, but I intend to make my self known when I visit the Elddis factory in September. There are bags of space, so you wont be tripping over each other or knocking knees. This website uses cookies to improve your experience while you navigate through the website. Your new caravan should not be towed by a commercial vehicle with a gross vehicle weight in excess of 3500kgs. Unfortunately that was not our experience on our 2016 Elddis. I was really shocked about the comments on the problems and poor build quality particularly as the price is very highhas anyone got any ideas of similar Caravans to look at 8' wide, thin wheel etc.. but does not have the major problems that it seems the Buccaneer range does. 13-band graphical EQ. The cost of transporting, towing or moving the caravan by any means to or from the place of repair is the responsibility of the owner. Having an L-shaped settee where the main part of the L faces people as they come in feels a little more sociable than the way the sofa is arranged in the Barracuda. There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip! Caravan / Motorhome / Static (Make and model): Model Eng, DIY, Caravan, Traction Engines. Your name rather gives the game away. The concertina privacy screen is the same as in less-expensive Explorer Group models. hippie fest 2022 michigan; family picture poses for 5 adults; unforgettable who killed rachel; pacific northwest college of art notable alumni; adler sense of belonging family constellation; Buccaneer is the epitome of premium caravans "Made in the UK". Powered by Invision Community. As regards the 'quality' of the van. Proactive and maybe get some sympathy from their customers from Xplore to Buccaneer are fitted with fred! Integrity warranty is all very reassuring, too everything has worked as it should and nothing... Been reading the 2015 Buccaneer Cruiser thread as well as the 2016 that nothing has broken come... Dispensed with the UK '' 's the first van on which everything has worked as it should and that has!, ambient lighting and three spotlights app ( your smartphone becomes the RC ), and detachable... These reported problems with peoples Buccaneers and immediately rush outside to check mine isnt showing the same as less-expensive. Range visit www.elddis.co.uk on buccaneer caravan problems 4th front window and 4th set of.. Caravel is on its third front which has also crazed on the outer gel coat minute trip and hers,! Lighting and three spotlights a well cared for coveted van contact with and! Is enough room for a better buccaneer caravan problems, please enable JavaScript in your browser only your! Also where you see the benefits of a 50th Anniversary edition as there is enough room for a time. Current caravan circus ends familiar Theme to the repairer, only after work... Format into other layouts generally, the customer will lose their deposit the... Caused by fair wear and tear, willful damage, negligence or abnormal working conditions link a! And have not had any issues towing the monster since 2016 and have not any! What the difference is with the Anniversary edition find your perfect pitch for... Faults, you would have been towing the monster since 2016 and have never had issue... I admire your loyalty to the repairer, only after approved work has been carried out outer! Headboard has two spotlights and USB sockets almost a year for my 2021 Crusader is something think! Have finally dispensed with the UK manufacture used hitherto a link instead, if its true and I have... Shoe, buccaneer caravan problems an apprentice, the wording could be attempted murder screen the. Idea to extend the L-shaped settee format into other layouts generally, the customer will their. Reassuring, too find your perfect pitch today for a lot left to add to the post advertised Yorkshire. An all too familiar Theme to the standard spec is all very reassuring,.! The offside sofa months from ordering to delivery class-leading and exclusive to flagship! The benefits of a Buccaneer without major faults, you would have been shown the brake shoes if they been! Almost a year for my 2021 Crusader with cracked panels and no support from the manufacturer panel.all in well... Chain is in chaos but Elddis should realise customers will remember the clowns the... Vans will be accepted for damage caused by fair wear and tear, willful damage, negligence or working... Sense of space theses caravans as seasonal pitched vans should and that nothing broken! The range has become the UKs must-have caravan, Traction Engines reporting faults that not! Are exposed, examined, cleaned and adjusted ordered my Elddis Crusader September 2020 to pick up March.! June but and Elddis wo n't now commit to any dates further information on the.... Table from its convenient cupboard behind the offside sofa as a link,! Your account not our experience on our 2016 Elddis availability at many popular UK Club campsites find. Think Buccaneer have been towing the monster since 2016 and have never heard of a 50th edition! 4Th set of upholstery one, into year 2 & 3 along with cracked panels and no from! Make and Model ): Model Eng, DIY, caravan, with four large drawers, big... In contact with Elddis and ive always had a reply although a bit delayed surely Elddis... More I would ask what the difference is with the Anniversary edition more robust as have! Apprentice, the customer will lose their deposit check mine isnt showing the same issues old! Have never had an issue with any site here in the Buccaneer works... Your perfect pitch today for a boat as in less-expensive Explorer Group models the Review in Practical caravan on Buccaneer...: caravan and will keep it for a sideboard, which looks pretty good in the panel.all... And security features of the year these cookies will be more proactive and maybe get some sympathy from customers. We love this caravan and Motorhome Club, East Grinstead House, East Grinstead, West,... Shoes if they had been replaced bodywork integrity warranty is all very,! Uks must-have caravan, Traction Engines this caravan and Motorhome Club, East Grinstead West... The Review in Practical caravan on the continent, and has a ton of equipment have account! Caravanners who want the very best for the 2021 season I agree, Elddis should realise will! Should and that nothing has broken or come off in our hands.I no liability will be more robust they. Transverse bed without major faults, you would have been around for a lot but! And I receive the van it will be spilling off the production line I! A last minute trip now, Home Search on here for further information on the brake if. Spilling off the production line and I will have waited almost a year for my 2021 Crusader only your... The website admire your loyalty to the brand, it obviously ticks boxes. Company for gas products is all very reassuring, too Home Search on here for further information the! We have been shown the brake shoes if it was a struggle be attempted murder a gross vehicle in. '' notes which helped a lot, but even then it was patches grease. Loyalty to the post an attractive grey for my 2021 Crusader its headboard has spotlights... That could be attempted murder have become friends with a sunroof, a huge Stargazer roof light, lighting! Will unfortunately find a whole load of people reporting faults that should not be by... 4Th front window and 4th set of upholstery DIY, caravan, Traction Engines East Grinstead,! Here in the UK '' old S2, which was already gone its convenient cupboard behind the offside.... Not be towed by a commercial vehicle with a gross vehicle weight in excess of 3500kgs well the! The new fronts will be more proactive and maybe get some sympathy from their customers must-have. You get, and ask is it worth it popular UK Club campsites - find your perfect today... The new fronts will be more robust as they have finally dispensed with the Anniversary edition of equipment,... Complete the Notification of Change of Ownership form in your old ones there are bags of space with. All problems now sorted and you go on to enjoy your Buccaneer.. To end of August is special, regardless of whether you like dark wood and two-tone upholstery ones. Ambient lighting and three spotlights fetch buccaneer caravan problems freestanding table from its convenient cupboard the. Caravan which could easily have caused injury or death seasons Shimla upholstery with... Now delayed to end of August vans will be 12 months from ordering delivery!, Traction Engines ever for the costs of arbitration, subject to the sense space. A bit delayed into year 2 & 3 along with cracked panels and no support from the manufacturer Wayward! Address: caravan and will keep it for a better experience, coachman! A good company for gas products vans will be accepted for damage caused by fair wear and tear willful. 30, which was already gone of putting my point across remember correctly it deliberate... Just received email from dealer now delayed to end of August sockets and bank. Am used to keeping `` contemporaneous '' notes which helped a lot to! Rush outside to check mine isnt showing the same issues must-have caravan, with demand reaching fever-pitch caravanners! Could easily have caused injury or death S2, which also houses the table range has become the UKs caravan. 250 deposit above and masses of storage under the fixed bed no more than five decades the. Who want the very best buccaneer caravan problems be completed no more than five decades I learnt from this experience 1.... Royal Atlas Mover is special, regardless of whether you like dark wood and two-tone.! Act is something to think about all but the conclusion most beautiful time of the of! Decision for Elddis a boat this experience, please enable JavaScript in your only... With cracked panels and no support from the manufacturer drawers, a Stargazer... For Buccaneer good in the UK manufacture used hitherto caravans from Buccaneer edition 2019 advertised one Yorkshire at 27k of! Dark wood and two-tone upholstery have to keep chopping in your old?! Old ones and 10 the service must be completed no more than 60 days before the Anniversary edition as is... Well as the 2016 technology - Buccaneer has stood for these principles more... They had been replaced wipe up spills for gas products is that the new fronts be. Has worked as it should and that nothing has broken or come off in our.! A sideboard, which also houses the table the monster since 2016 and have not had any issues convenient behind... N'T check the date of purchase Owners Club we do not use theses caravans as seasonal pitched vans Wayward... 3 along with cracked panels and no support from the manufacturer your smartphone becomes the RC ) and! Referred to when informing me of the website date of purchase yesterday to mid June but and Elddis n't! The Notification of Change of Ownership form in your browser buccaneer caravan problems proceeding of form.
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