If you do not receive any email communication from CheapOair, please email feedback@cheapOair.com and include the confirmation number and a contact phone number. Nevada: SOT #2007-1137, Neither CheapOair nor its affiliates accept any responsibility, and you will not be entitled to any refunds whatsoever, if you are denied boarding, delayed or deported due to non-fulfillment of the above. The booking bonus instant savings discount is automatically applied to our standard service fees. CheapOair shall have the right (but not the obligation) to, monitor and review your Submissions (defined below) and any other information transmitted or received through our Site. Here's your chance to save on airfare as you can avail cheap flights at CheapOair.ca. For example, if you change from a $500 ticket to a $300 ticket, you'll receive a travel voucher for $200 to use on a future ticket. Simply submitting the credit card does not automatically guarantee ticketing. Earn one (1) Point for every Canadian dollar spent on stand-alone flights through the CheapOair.ca branded desktop or mobile website. If your credit card is declined for any reason, we will notify you within 72 hours. We help you find cheap flights that won't drain your bank account. There can be many reasons why your credit or debit card may not have been approved or charged. We may terminate your participation in the Program and void or cancel your entire Points balance if you do not meet the Program eligibility requirements or any Points in your Account are issued, received, or redeemed through deception, fraud or theft, or otherwise illegally, or not as authorized in these Terms. CheapOair does not assume any responsibility for the fault of the delivery company. Transit visas may be required. Your reservations cannot be transferred or changed to another name or destination upon completion. Our agents are unable to assist you with any changes to LCC bookings. You hereby authorize CheapOair and its authorized third party to process the charge to the credit or debit card you provide to us for the total amount of your Booking. Reservations cancelled by phone or within 48 hours of check-in or pick-up date/time are not fully refundable. Local residents may have additional restrictions. However, certain geographical restrictions may still apply. CheapOair does not guarantee, and shall not be responsible for, any bookings or reservations made or confirmed to you in the event that the original itinerary has been changed by the supplier pursuant to customer's request or supplier's schedule changes. and subsequent codifications, discounting on air tickets is now legal. You agree that ClubMiles and any of its affiliates, subsidiaries or representatives are not responsible for, and you release all of them from any and all liability arising as a result of any accident, loss, injury or damage caused by ClubMiles administration of the Program, including any rewards supplied or requested in connection with the Program. Our standard service fees are $0.00 to $35.00 per person one-way/roundtrip for economy class tickets. You must notify us of errors within 24 hours of receiving your itinerary. 2020 Gold Stevie - Product. GIVING RISE TO ANY SUCH LIABILITY. THE INFORMATION AND OFFERS (INCLUDING TEXT, GRAPHICS, LINKS OR OTHER 2020 Gold Stevie - Product. Most flight tickets are not changeable/transferable and non-refundable. This offer may be revised or discontinued without notice. This is to provide confirmation of authorized card usage and/or to secure any additional charges. If you have more than one Rewards Program account, you cannot transfer or combine points between accounts. If we cant re-book you with the same carrier, we will offer you an alternative flight(s) on another carrier or other reasonable means of transportation to your destination entirely at our cost. : car, hotel, flight). IF YOU HAVE PURCHASED ANY ANCILLARY SERVICES, SUCH AS SEATS OR PREPAID BAGS, DIRECTLY FROM THE AIRLINE IN THE INTERIM, YOU WILL NEED TO CALL THE AIRLINE AND REQUEST THAT THEY ASSOCIATE THOSE ITEMS WITH YOUR NEW TICKET NUMBER(S), RATHER THAN YOUR ORIGINAL ONE(S). If you have some flexibility in when you travel, you may be able to find better deals on your flights. We adjusted our refund guidelines to be more flexible in early June 2020. In performing these checks, you acknowledge and concur that such personal information you provide to us may be disclosed to a registered Credit Reference Agency which may keep a record of such information in whole or in part.Rest assured this verification process is performed for the sole purpose to verify and confirm your identity, and that this process does not perform a credit check, and your credit rating will not be affected whatsoever. The Rewards Program is owned and operated by Fareportal Inc. and/or its affiliates (Fareportal). Stevie Awards for Sales & Customer Service. If an e-Ticket could not be issued for a particular reservation or if a delivery was being made of another product or service, CheapOair will send the paper ticket, product or service through a secure mode of delivery (a reputable carrier company) and the applicable shipping charges will be debited to the credit holder's account as per rates published on the Site. This is to let you know that we have received your request. Customer satisfaction is the foundation of our success. OR FROM ANY EMAIL OR LINKS SENT TO YOU BY CHEAPOAIR. Prices quoted for Service Element(s) do not include liability insurance, collision damage waiver, personal accident insurance, personal effects protection, drop-off charges, gas, child safety seats, sky racks or incidental room charges at the hotel (telephone, movies, energy surcharges and any applicable increases in taxes). Additionally, it is often cheaper to fly during off-peak times such as midweek or early . Meal Plan meanings and abbreviations are as follows: Photos of the hotel and information provided regarding the service, amenities, products, etc. However, we may give you notice of changes to the Program by posting an updated version of this page at https://cheapoair.com/rewards/ or via email. After receiving this notice, AAA will administratively close the case without further inquiry. Any service fees that we charge for requesting such optional services and products on your behalf are non-refundable for services rendered and do not guarantee such requests will be honored by the airline(s). Points are only earned on the Credit Card account or Visa Card account used to make the purchase and are not based on the website on which the purchase is made. Car rental reservations cannot be transferred from one person to another. (Affiliate DBA of Travelong, Inc.) Any questions or comments about the Site should be e-mailed to feedback@CheapOair.com. Car Terms & Conditions include various rules and restrictions that apply to your car rental reservation. Booked car categories cannot be downgraded (i.e., mid-size to economy). Earn two (2) Points for every U.S. dollar spent on an Ancillary Offering that is combined with the purchase of flights, hotels or rental cars through the CheapOair.com or OneTravel.com branded desktop or mobile websites. It ultimately depends on the airline or airlines involved. Customer service must be able to locate the lower fare from the information you provide; we reserve the right to deny any claims that cannot be reasonably verified, or for which you have provided incomplete information. Neither you nor CheapOair is, by virtue of these Terms & Conditions, authorized as an agent, employee or legal representative of the other party. A No-Show is when you fail to show up to check-in for your reservation without prior notification. This entire process may take 60-90 days from receipt of your request to receiving credit on your statement. Book by April 30, 2018. If no alternative can be offered and once we are in mutual agreement, you can purchase the similar ticket at the airport in the same cabin class and we will refund you the price difference between the two tickets. If you purchased travel protection before February 1, 2015, you can view the applicable Description of Coverage here. American Business Awards. Individual passengers cannot be added to, and/or deleted from your Booking. California: CST #2073455, Flexible Travel FAQ Countries around the world are cautiously trying to find the best approach in reopening their borders and lifting travel restrictions. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions. Please note that your seats, meals, frequent flyer and other special requests are requests only. (//www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements). You may not use this Site for any commercial purpose. For more details about the carrier's liability under the Warsaw convention, please click here. If you booked your flight with a LCC, such as Frontier or Spirit, please contact your airline directly regarding any change in schedule. Please note that once you have completed the Booking stage you can only cancel or change the details (such as names or destinations) of your Booking at our sole discretion and in accordance with these Terms & Conditions. In the event of any such dispute, the arbitration proceeding shall remain closed unless and until a decision by the small claims court that the claim is not within its jurisdiction. Changes to your travel plans may require changes to your coverage. www.tsa.gov Any and all statements made in these Terms & Conditions related to CheapOair are also made on behalf of our affiliates, subsidiaries and parent companies, including all disclaimers. Usually the credit issued by the airline supplier has a specific expiration date, after which it cannot be used. It is always important for the customer to reconfirm their flights with the airlines 24 to 72 hours prior to departure, especially if they are already traveling. Electronic confirmation and documentation will be sent to the email address on record unless otherwise stated. CheapOair accepts all major credit cards with a verifiable United States or Canadian billing address. Points accumulated under the Rewards Program are not transferable, are not redeemable for cash, and may not be used for gift-giving purposes. Service Fees exclude Enhanced Seat Assignment Fee, Baggage Service Fee, Post Ticketing Fees. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify customer service at 1-646-738-4820 or feedback@CheapOair.com so that we have an opportunity to try to address your concerns. Learn moreHome-Cheapoair Eligible Purchases do not include special financing purchases, balance transfers, cash advances, finance charges and fees associated with your credit card. Anyone accessing this website may view and print material from this website for information purposes only. You are fully responsible for the content of your Submissions, (specifically including, but not limited to, reviews posted to this Site). CheapOair reserves the right to modify the CheapOair Vacation Package Terms & Conditions at any time without notice. For further information please consult your airline or insurance company representative. Certain ticket types may be non-refundable even when the schedule change is over 4 hours. The PMP does not apply to fares offered on membership program websites, corporate discounts or rates; group, charter, rewards program, incentive, meeting, convention, or consolidator fares; or fares available only by using a coupon or other promotion not offered to the general public. Car rental reservation assume any responsibility for the fault of the delivery company car Terms & Conditions at time. Many reasons why your credit card is declined for any reason, we will you... Deals on your statement check-in for your reservation without prior notification better deals on your statement you may use. A verifiable United States or Canadian billing address on stand-alone flights through the CheapOair.ca branded or! Stevie - Product declined for any reason, we will notify you within 72 hours our. In when you travel, you can view the applicable Description of Coverage here within 48 hours of check-in pick-up. 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