As a TJ Maxx employee - a customer service coordinator, to be exact - I can assure you that the manager was correct in refusing your return. **Time frame of warranty may differ from country to country please check your warranty hangtag which accompanied your product at purchase to confirm the length of warranty or check the details below. Its closest competitor is the It Luggage World's Lightest 3-piece luggage set, which weighs only 13.8 lbs. We make it basic for you to take your belongings care of the substitute you want, whether you're hunting for a compact and effortless to handle hard case or a more luxurious and durable case, we have you covered. I'm not satisfied! I bought this item in part because of the warranty. SE-223 70 LUND Company web-site LUCAS web-site SWEDEN www.jolife.com 900 003-00 RevA www.lucas-cpr.com LIMITED WARRANTY . ( 4) REGISTER YOUR BAG - SwissTechUSA REGISTER YOUR BAG Register your SwissTech bag and lock into your warranty. Locus luggage offers a five-year manufacturing warranty. Caso de aparecer cualquier defecto de confeccin durante el periodo de garanta repararemos o reemplazaremos el producto con otro equivalente. The hard case is conjointly spacious, so you can store your items easily. I understand as a consumer and a person who has worked in retail for years. %%EOF In 10 years, you'll have used your bag several times and know how durable it is. On top of that, the bag is fairly lightweight, weighing 6.5 lbs. Cette garantie ne sapplique pas aux dommages imputables une utilisation abusive (comme le transport d'objets inappropris), la ngligence, des accidents, lusure par frottement, une exposition des tempratures extrmes, aux solvants, aux acides, l'eau, une usure normale ou des dtriorations durant le transport (lignes ariennes, par exemple). Text. 0000000816 00000 n Essentially, they only design and sell the luggage, and the whole manufacturing process is outsourced. This is Ms. Porter, I Purchased a Lucas suitcase in August went on 1 domestic trip an when I returned the suitcase was cracked over the wheel. Essentially, the expandable zippers let you expand the suitcase in width by 2-3 inches, which results in around 25% more packing space. A lot of their customers are repeat buyers. This is an excellent alternative for those who have back problems and cant carry backpacks because this bag has two wheels and a retractable handle. Damage from regular use, accidents, and airline damage won't be covered. Its really affordable, which is why you wont be too disappointed when something breaks. Regular wheels are not comfortable on rough surfaces, and they wont last for a long period of time. Its a nice addition because you wouldnt usually find these features in other underseat luggage. Warranty Registration Products are loading. Register Your Samsonite Product For prioritized warranty service. 10 YEAR LIMITED WARRANTY: American Tourister products are rigorously tested to . Shop Accessories Shop Accessories; Activate Your Warranty Activate Your Warranty; Warranty Registration. If you would prefer you can submit details by either clicking on the help icon in the lower right hand corner, or you can send us your details in email tosupport@ricardobeverlyhillssupport.zendesk.com. Airline baggage handling is the most common cause of damage to luggage. Some chic print and designs (easy to see at pickup at luggage carousel). The complaint has been investigated and resolved to the customers satisfaction. You can still register your bag using the online tool but please note you will not be able to view your online registration at this time. Most hard clamshell configuration opens flat, book, packaging areas of a layer of mesh tiedowns. LUCAS Designer Carry On Luggage Collection - Lightweight Pattern 22 Inch Duffel Bag- Weekender Overnight Business Travel Suitcase with 2- Rolling Spinner Wheels (SEA FORM) (FLORAL CREAM) No reviews $69.99$69.99 FREE delivery Wed, Mar 8 More Buying Choices$69.98(3 new offers) Best Sellerin Suitcases Amazon Basics 26-Inch Hardside Spinner, Navy Blue This guarantee gives you specific legal rights, and you may also have other rights which vary from state to state. Register your Samsonite today. People were particularly disappointed with a few durability issues on their most popular model: the Lucas 16-inch underseat cabin bag. Colors loading. Although this bag has an expandable zipper, a few people said that this carry-on tends to tip over when packed full and expanded. 0000002398 00000 n Most hard clamshell configuration opens flat, book, packaging areas of a layer of mesh tiedowns. If you would prefer you can submit details by either clicking on the help icon in the lower right hand corner, or you can send us your details in email to, support@ricardobeverlyhillssupport.zendesk.com, REGISTER SKYWAY > AMERICAN EXPLORER >. Here you can see how we determined the 67 points. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. Designed in the UK and built to last. This is why we believe that the Lucas luggage set is a slightly better choice. Apparently they start to produce designs that follow the current design trends, even though in my case I like simple and minimal design. The interior of the suitcase is exactly as expected. That is why all our products match the quality of the OE units, and why we offer a two-year warranty period - with no limits on the mileage - for all our products. This marvelous Lucas luggage set comes with 5 years Lucas luggage warranty covering the manufacturing defects warranty. The area damaged was on the back panel close the the handle which should have been made of a sturdier material. Our Web Team is working on restoring the integrated functionality that allows customers like you to view their registration records through their account on our website. . But other than that, most people were happy with their purchases. Complaint Type: Guarantee/Warranty Issues. Por supuesto, cada aerolnea/transportista tiene distintos procedimientos a seguir, de manera que lo instamos a inspeccionar siempre su equipaje apenas lo recupera de la cinta de reclamo de equipaje de la aerolnea/transportista.Siempre estamos disponibles para asistirlo de cualquier forma posible, as que por favor no dude en contactarnos si tiene alguna pregunta. O they rollif they're empty. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates. Account; Cart. The Lucas Ultra Lightweight carry-on tips over when packed full with the expandable zipper open. Have you ever tried that, Ch. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. LUCAS Designer Carry On Luggage Collection - Lightweight Pattern 22 Inch Duffel Bag- Weekender Overnight Business Travel Suitcase with 2- Rolling Spinner Wheels (SEA FORM) (FLORAL CREAM) Brand: LUCAS $6999 FREE Returns Color: FLORAL CREAM 0000000016 00000 n That being said, from our own experience, nine out of ten times the airlines will let you pass through anyway, as long as the bag doesnt look too massive (and this one doesnt.). If TJMaxx is aware of how many of these units are defective, they should not sell them. trailer It rolls beside you with its two inline wheels and telescoping push button handle. Si Ud. Free shipping on all orders over $99.99. %PDF-1.4 % This is another softside suitcase by Lucas, and we have to admit that its one of the most stunning designs weve seen on softside luggage. We will not honour claims for coverage of operational loss, loss of profit or time, or other indirect consequential economic losses. 6&@hfel 7 Replacement products may differ depending on stock availability and we do not guarantee like-for-like replacement but will replace to an equal or greater value of the original purchase price. On the other hand, theyre priced really cheaply, theyre very lightweight, and theyve had great reviews from customers that bought them. When trying to contact them about the warranty, replies usually take weeks, and shipping isnt covered. There are a couple of bags that have received less than 4.1 stars, though. That being said, some people complained that the wheels didnt roll smoothly, compared to spinner wheels from other brands. In total, this luggage set weighs just 19.6 lbs, which is really light. What We Like Most TSA lock combination permitted. Shop Accessories. Any tech-related components, including but not limited to USB . Please see below for more information. DERICG an LadyScot, I would consider you to not only be insensitive bur rude based on the verbiage in your threads. However, not all of their customers were that happy, with some experiencing issues after a few trips. Please thoroughly inspect your luggage before leaving the airport. Return to Store : . Lucas Collection contains 10 Products including Electronic accessories, Large checked luggage, Luggage, Medium checked luggage, Mini backpacks, Softside checked luggage, and more. (Red Circle) is 122805 and the Grid (Green Circle) is 1041 respectively. A few people complained that the top handle isnt properly secured to the frame, and the stitching falls apart when the bag is packed full. Lucas does not offer one warranty for all types of products. Discover more about the small businesses partnering with Amazon and Amazons commitment to empowering them. 0000018467 00000 n 0000001020 00000 n Nous le rparerons ou remplacerons avec un produit similaire si un dfaut de fabrication survient pendant la priode de garantie. On the other hand if you want some fancy suitcases with a TSA lock and extra compartments, you can go with samsonite or Briggs & riley which is unquestionable. Although Samsonite isn't the absolute winner on our leaderboard, they lived up to their name. This doesnt mean that itll last you for decades, but it should last pretty long. Unless specified otherwise on the hangtag or in the product's online description, we cover iFLY luggage for 20 years and X Series by iFLY luggage for a lifetime, in each case from the date of purchase. Use three numbers that are easy for you to remember. If you really do not care about those fancy features, and you are not traveling that much you can opt for a Lucas suitcase. You can save some money on the carry-on fees in addition to carrying less weight. But if youre a frequent traveler, wed suggest choosing something more durable, like Travelpro, Briggs & Riley, or Samsonite. Coolife and American Tourister beat Lucas in nearly every aspect, so if you were to purchase a suitcase in the affordable range, then choose one from those two brands. Register your information below and enjoy our "10 Year Warranty" plus a quick and easy access to our customer care center. Very lightweight, weighing 6.5 lbs, this luggage set comes with years... Reproduced, republished, uploaded, posted, transmitted, or distributed in way! Lived up to their name the handle which should have been made of a sturdier material weeks, and damage... Last pretty long most people were particularly disappointed with a few trips produce designs that follow current. Close the the handle which should have been made of a sturdier material regular,. 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