Bathroom was clean. Some of the benefits include, complimentary snacks and refreshments and reserved seating. The boarding and disembarking were very speedy. Suggested companies are based on peoples browsing tendencies. We had an amazing experience with Stenaline staff in Harwich when a booking error came to light and the team moved heaven and earth to make sure we could still travel as planned. Don't think my spine would have survived 8 hours on regular seats. We were looked after by Kirsty and Jamie they were lovely, they went out of there way to make our journey enjoyable we felt really looked after us. Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. For hotel or self catering breaks, please click on the link below to view your booking. We look forward to welcoming you onboard! Thanks again. Ricky is a genuine nice guy and credit to the company. What fees, dues and charges apply and when? 6 answers. Pets are not permitted in public areas onboard unless they are assistance dogs. Staff very friendly and helpful. A much nicer more modern ship with better cabins than P&O Hull ferry. Check-in for foot passengers closes 30 minutes before departure. Its awful! Can imagine it would be even better on a longer boat. But I don't suffer fools well and met too many on the boat. How do I register for the Extra loyalty programme? Stena Plus is worth it even on the Scotland boat imo even though its a much shorter crossing. I would highly recommend the Dublin to Holyhead Stena Estrid, I'll be booking again soon. Is there a Bureau de Change facility onboard? Looking for a gift for someone special? Its an ergonomic disaster! Tea,coffee,soft drinks and wine. Can I get a quote without making a booking? Each cabin contains a TV and desk area along with tea and coffee making facilities. Title Travelling from Liverpool to Belfast with the Stena Line in August. How do I register for the Extra loyalty programme? What are Stena Line's vehicle categories? What payment methods and currencies can be used onboard. Went back to show them the receipt, member of staff grumpily put the cash in my hand with no apology.Chairs in standard lounge not very comfortable.Good calm crossing though and toilets were very clean. If you don't have a profile, please enter your booking reference and email address below to access your booking details. Economy fare conditions are more restrictive than our Flexi and Premium fares. What facilities do you provide in cabins? How can I make a booking using a Tesco Clubcard Partner code? Was a very relaxed crossing. How will my motorbike be secured onboard? Try your luck with our casino games. The check-in process was quick and efficient and the crossings departed and arrived exactly on time. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-96545682', '');}, 'log_autolink_impression');Dublin to Holyhead route,thought it was too short to bother with a cabin,close call as to whether or not it was worth it,my Wife drank quite a bit of wine,the snacks were disapointing,tasty enough,but once they had gone,which was in about 5 minutes,they didn't put any more out so quite a few people didn't get any,what was there was nice,with the Belfast sailing being that much longer you would hope more would be available! This is the version of our website addressed to speakers of English in United Kingdom. Our Hygge Recline Lounge is a calm space with comfy reclined chairs, soft tones and lighting and large (muted) TVs. Wedding venue for small intimate wedding? Each cabin contains single berths, a TV and desk area. What facilities do you have on your ferries? 'Stena Plus' premium lounge (additional fee applies) with table service and dedicated toilet facilities. This was a great service and the ship is really nice inside. Anyone can write a Trustpilot review. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-101919458', '');}, 'log_autolink_impression');Dublin sailings a number of times by comparison the Stena ships on the Birkenhead-Belfast route are pure luxury,but yes they are getting on a bit & are due to be replaced by new bigger vessels soon,we enjoyed our sailings on them though. Review of Stena Superfast VIII. They used to have entertainer for kids which they stopped now and no board games anymore. disaster. What are the call costs for using my mobile phone onboard? Do you provide a late check-out option on your ferries? Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. I'll take my chances with the wine and give it a go on the way out. if it's worth it I can then book for the return journey! The boat is half the size, has hardly anywhere to sit thats comfortable, none of the seats are loungers and everything is so upright you cant sit in it for more than 10 mins without screaming in pain! Beans changed their color and taste. You can also enjoy a light snack or a sandwich together with your selected hot or cold, non-alcoholic or alcoholic drink. read more. The Stena Plus Lonuge is offered as an upgrade on all fast craft and selected Superferries. Where are there luggage storage facilities in Belfast? If you enjoy the finer things in life then Stena Plus is for you! Some of the benefits include, complimentary snacks and refreshments and reserved seating. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. . Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. Otherwise a good ferry and I will use them again. This company is a rip off. Two and a half hours travel. After the well documented troubles with my previous favourite ferry company, P&0, I thought I'd give Stena ( Harwich to Holland) a try. Bathroom was clean. Do I need a printed copy of my ticket to travel? There is free tea,coffee, biscuits and crisps also think there are soft drinks. Get all the benefits of having a Stena Line account such as speeding up checkout and viewing, amending or cancelling your bookings online. There is supposed to be a non-stop supply of all supplies all journey. Our Flexi fare offers you an attractive price with greater flexibility should your plans change. Is there Wi-Fi available onboard and, if so, is it fast? This lounge is available as part of our Premium fare, which also includes express boarding and disembarkation, or you may upgrade for only 18 per person (lounge access only). Can I check my luggage in for the sailing? A multi million company with a IT monkey problem. Do you provide luggage lockers at the terminal? Our lowest fare, a good choice if your travel plans are fixed. What are Stena Line's vehicle categories? I have been travelling Stena for years, Ireland, France, Holland, but this shocked me. Want to know more? Took my grandson on a trip to Cairnryan and back on a day trip (16th Aug belfast to cairnryan 07:30) as it was his eighth birthday and he wanted a trip on a boat as he'd not been on a boat before. Are your ports and ferries accessible for reduced mobility passengers? I missed a ferry from Holyhead to Dublin and had to get from Liverpool to Belfast last minute. Whether you travel by day or by night our en suite cabins offer you a private space to rest and unwind - for even greater relaxation you could upgrade to our Deluxe Cabins. Whatever time of day you're travelling, you'll find a great value meal in this restaurant - breakfast, lunch or dinner. Well impressed with the sailing between loch ryan and belfast ..Quick and efficient turn around Staff excellent in there duties Ship cleanliness immaculatePlenty to keep youngest happy during sailing Loads off space to lounge about during crossing Food and drinks very good price So all in all a very good experience on stenna Will def use again in future as price excellent for a family trip .Again well done all aboard who work the routes 5, We took the Ferry from Cairnryan to Belfast as part of our two week Scotland Ireland vacation. Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. Easy to contact by phoneKept informed with sailing updates.Lovely comfortable modern craft with very friendly crewFellow passenger used their new on board dog kennels and said they were good with access to check on them during the voyage. You'll be on the boat for 8 hours. There is supposed to be a non-stop supply of all supplies all journey. I've done Exec Lounge at airports before and it's been worth it so any advice would beuch appreciated. I have just had the most amazing trip on the Stena Edda Liverpool to Belfast return.The crew were fantastic Diane from the coffee shop very welcoming. It was worth every penny. Everything about the service was excellent. Soft play area for younger children. Bad enough they cancelled our morning sailing without offering an alternative! Are there toll roads I need to be aware of close to the ports? Would book a suite again.Fares can be pricey especially at peak times. You'll enjoy a dedicated waiter service, Stena Plus menu as well as complimentary drinks and snacks. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-96545682', '');}, 'log_autolink_impression');Dublin to Holyhead route,thought it was too short to bother with a cabin,close call as to whether or not it was worth it,my Wife drank quite a bit of wine,the snacks were disapointing,tasty enough,but once they had gone,which was in about 5 minutes,they didn't put any more out so quite a few people didn't get any,what was there was nice,with the Belfast sailing being that much longer you would hope more would be available! Do you provide special fares for group bookings? It's not required, usually, if there's a major sporting event on it can be a bit shite though if you're not part of the group. Ship was good however the staff am not sure where they get their workers fromBut there was this guy called Rolando at in the kitchen who never heard of customer service in his life before he was rude we asked him for hot water for our baby who is 6 months old He refused to serve us and told us to complain This experience. Well worth the money. What are the opening hours of your ferry terminals? Took my grandson on a trip to Cairnryan and back on a day trip (16th Aug belfast to cairnryan 07:30) as it was his eighth birthday and he wanted a trip on a boat as he'd not been on a boat before. The Living Room is the place for you. Are your ports and ferries accessible for reduced mobility passengers? Get the plus lounge, free snacks and drinks - non alcoholic except for wine, comfy seats and quiet. Let me be clear first, my ticket was for the next morning so it was my mistake to arrive early, I always travel Stena and forgot I booked a day ticket. Public transport from lanyon place to hope Street. Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. Probably not worth it for the food/drink you can snaffle during the crossing, but I like the "relative" calm. I didn't sleep a wink the whole night and was very uncomfortable the whole journey. Are English pound notes accepted in Northern Ireland? How do I update my online profile with Stena Line? I want my money back! Thoroughly enjoyed the crossing, but did pay a bit extra to travel Stena Plus. The check-in process was quick and efficient and the crossings departed and arrived exactly on time. The facilities on board include comfortable cabins, Barista Coffee House, Met Bar and Grill, retail shopping and free cinema. With Stena Edda, we offer a great choice of daily sailings on our route from Belfast to Liverpool. I called the help desk number and the wonderful staff (Emily) reviewed my booking and applied the discount, even though I had already booked. This was offered to me without me having to ask and was also offered to lone parents travelling with small children and pushchairs/ luggage. I think its good value especially if boat is very busy. Information provided by various external sources. What fees, dues and charges apply and when? Create an account. What limits are there on purchasing alcohol and tobacco products onboard? See you later in the year! more. You find our accessible toilet on floor seven, offering a Radar Key system. Was the worse ever and he ruined our Christmas. What identification documents do I need to travel? Can I bring a bicycle on my rail and sail journey? Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. How can I make a booking using a Tesco Clubcard voucher? Stena Plus Lounge is Great Review of Stena Superfast VIII Reviewed 7 September 2017 via mobile Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. To say this trip was pleasant is an understatement. Well worth the money. Can I check my luggage in for the sailing? You also get express boarding and disembarking. Do you provide a late check-out option on your ferries? All of our ferries are adapted to suit the needs of wheelchair users and reduced mobility passengers. Thats after having already having had to swap a cabin for Stena Plus, which on this 8.5 hour crossing was frankly s**t! It was worth every penny. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. View our Onboard Magazine online to see the latest deals for perfumes, aftershaves, alcohol, confectionery and gifts in The Shop. All rights reserved. If not a cabin. On that crossing though, I might choose a cabin for even more isolation! What are the opening hours of your ferry terminals? Last-Minute Lodging in Belfast (Please Dont Mock Me), BELFAST International airport TO BELFAST Royal hospital. You'll enjoy a dedicated waiter service, Stena Plus menu as well as complimentary drinks and snacks. Many thanks to all, a great day out. Our wheelchair accessible en suite cabins are designed to ensure there is ease of access, sufficient floor space and a more spacious layout overall. How can I check if my sailing is on time? Do you have electric vehicle chargers at the port? Plenty of free snacks, drinks and nibbles. Looking to unwind and relax? Can I stay in my vehicle during the crossing? Companies can ask for reviews via automatic invitations. If you need assistance please don't hesitate to get in touch prior to travel or, whilst onboard, please ask a member of our team who will be more than happy to help. Are there conference facilities available onboard? Take it all in or take it easy the choice is yours. You can view, amend or cancel your bookings online by logging into your Stena Line profile. Last year they organised a last minute crossing due to being let down by a well known Irish Airline company, and this year when our booked crossing from Fishguard was cancelled due to weather conditions, the staff at Stena were trouble free and accommodating to a TEE. We usually go with Stuarty75's option but last year we did pay extra for Stena Plus on the (ta && ta.queueForLoad ? We use this service a few times a year with our most recent over the last few weeks. Then there was the lovely Brittany. I made them bring back the biscuits because I was hungry! It goes against our guidelines to offer incentives for reviews. See you later in the year! Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? Contact our customer support or find the answers to the most common questions in our FAQs. Cheers for the replies. Please click the link in it to confirm your subscription. Fancy something more luxurious? I've done that crossing before with the Lounge and was thankful for it. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. Would book a suite again.Fares can be pricey especially at peak times. Accommodation in November & amount of time to stay. Thanks everyone, gone with a cabin for the trip. At least Stena Plus. Tripadvisor performs checks on reviews. You cannot upgrade to the Stena Plus lounge on night sailings on our Harwich - Hook of Holland route; it is only available for breakfast access as part of the Premium fare. Here youll find news, events & information. Aye, get a cabin, have a wee doze and wake up fresh the other end. The journey itself was once again smooth and comfortable with none of the horrors reported from Dover and Calais.We will definitely be back again when travelling with our own car. Klopp_is_God 6 mo. Is there a Bureau de Change facility onboard? Only 4 stars as the loading was a bit chaotic, late and the car deck crew were rather surly and seemingly disinterested. What can I use my Extra points to purchase? Get answers to your questions about Belfast, Trip Reports from visitors to Northern Ireland. Last-Minute Lodging in Belfast (Please Dont Mock Me), BELFAST International airport TO BELFAST Royal hospital. Easy process, no questions asked and refunded two days after.Thank you Stena line for making this process completely stress free. What are the opening hours of your ferry terminals? We also ensure all reviews are published without moderation. Do I need a printed copy of my ticket to travel? The seats are pretty comfy in the main, although frankly for what we pay Stena should really put in proper lounge seats that recline, especially for those of us with disabilities! I asked if it would be possible to let my grandson up on the bridge and they kindly obliged. Public transport from lanyon place to hope Street. The boat is half the size, has hardly anywhere to sit that's comfortable, none of the seats are loungers and everything is so upright you can't sit in it for more than 10 mins without screaming in pain! Relax and unwind in one of our en suite Standard Cabins that have been specially adapted to accommodate your pet. When entering the passenger birth date you are expected, no have to, press hundreds of times to enter the correct date. Here are 8 tips for writing great reviews. I recently travelled Dublin to Holyhead to collect my new rescue dog. Avocadoes were so old, even sour taste. 'Hygge' recline lounge (additional fee applies). Get answers to your questions about Belfast, Trip Reports from visitors to Northern Ireland. Shame on you. Travelled from Belfast Dec 22nd the ferry was spotless and staff friendly, plenty of room and no trouble getting seats. Relax and unwind in one of our en suite Superior Cabins that have tea/coffee making facilities, still & sparking water, TV, towels and toiletries. I get why on the night ferry a cabin or lounge is a good idea, wondering if its needed on the one that leaves Liverpool in the morning. This is the place to laze, read a book and enjoy a complimentary tea or coffee. Where can I find directions to the terminal? The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. Find ou. What happens if my sailing is delayed or cancelled? Simply click on the Open chat button. )fresh air but because of the delay we went for something to eat,it was pretty crowded & noisy in the bar & dining area whilst the Stena Plus lounge did seem nice & quiet! Very uncomfortable the whole night and was very uncomfortable the whole journey ensure all reviews are published without.! A profile, please click the link in it to confirm your subscription a. Wee doze and wake up fresh the other end & # x27 ; t suffer fools well met! With comfy reclined chairs, soft tones and lighting and large ( muted ) TVs using my mobile onboard. Day out me having to ask and was very uncomfortable the whole and. Thanks to all, a TV and desk area along with tea and coffee making facilities more. That have been specially adapted to suit every need Clubcard voucher questions about Belfast, trip from... The finer things in life then Stena Plus Lonuge is offered as an upgrade on all fast and. 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The finer things in life then Stena Plus is worth it I can then book for extra...